Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Job Title: Night Auditor
Pay Range: $21.00
TheNightAuditor creates a positive experience for all guests by delivering professional and pleasant service. Theyare responsible forensuring that the check-in and check-out processes are smooth and efficient and are also responsible for performing other front office responsibilities. Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, andmaintainall files and recordsin accordance withdocument retention andconfidentiality ofpolicies and procedures. Prepare,maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
WhatYouWillAccomplish
Greet all guests with a warm welcome, followACMarriottbrand standards, provide positive impactful customer focus interactions that create positive rapport with the guests and internal colleagues
Check guests in and out of rooms, as well as assigning rooms to guests
Answers telephones and takes messages when needed, communicate withfomand team throughdetailed pass-on
May make,confirmor cancel guest reservations
Assistsguests when taxi services are requested
Computes bills and collects payment for guests
Replenish office supplies front office and back office, restocking ac store merchandise
Assistnight audit team members with posting and balancing of shift work
Perform night audit functions as scheduled for a smooth transition of systems
Attend all meetings as requested or assigned
Special projects as assigned by management
WhatYouWillBring
Must be willing and able to work weekends and holidays
Ability to interact with all associates and guests of the hotel
Must be able to stand for an 8-hour shift
Ability to work semi-independently without direct supervision by following allAC HotelIrvinestandards
Intermediate level computer skills and knowledge ofMS Excel
Ability to work under minimal supervision
Read,writeand speakEnglishfluently
Must be able to count cash and make change inUSD
Ability to communicate effectively with the public and other associates
GreatIfYouHave
Guest service/front office experience
Hotel experience preferred
High school diploma/GED
Physical requirements: while performing the duties of this job, the employee isfrequentlyrequired to sit, and push/pull,the employeeis constantly required tohear and talk. The employee must occasionally walk, climb stairs, stand, crouch/bend/stoop, reach, smell, and grasp and lift objects weighing up to 50 pounds. Specific vision abilities constantlyare near vision and occasionallyinclude close and far vision. Finger dexterity istooperatea computer keyboard and calculator.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.