EVEN Hotel by IHG in Norwalk, CT is looking for a detail-oriented and dependable Night Auditor to join our front desk team. This is a great opportunity to be the backbone of our overnight operations, ensuring every guest has a seamless and welcoming experience from check-in to check-out. If you thrive in a calm, focused environment and take pride in accuracy, we want to hear from you!
Responsibilities:
Perform nightly audit of hotel financial transactions, balancing daily revenue and reconciling accounts
Manage front desk operations during overnight hours, including guest check-ins and check-outs
Respond promptly and professionally to guest inquiries, requests, and concerns
Process end-of-day reports and prepare daily summary reports for management review
Monitor hotel security and ensure the safety and comfort of all overnight guests
Coordinate with housekeeping and maintenance teams to address any overnight needs
Handle cash, credit card transactions, and maintain accurate billing records
Requirements:
Previous hotel front desk or night audit experience preferred
Familiarity with hotel property management systems (PMS), IHG experience a plus HotelKey
Strong mathematical and accounting aptitude with keen attention to detail
Excellent communication and customer service skills
Ability to work independently and stay focused during overnight shifts
Proficiency in Microsoft Office and basic computer skills
Flexible availability, including weekends and holidays
About Us:
EVEN Hotel Norwalk is part of IHG's innovative EVEN Hotels brand, designed to help guests maintain their healthy routines while traveling. Our team is passionate about delivering exceptional guest experiences in a modern, wellness-focused environment. We pride ourselves on a supportive workplace culture where every team member is valued and empowered to grow.
Numbers & Facts
Location
Norwalk, CT
Skills
Accountingunmatched
Auditingunmatched
Billing Recordsunmatched
Card Processingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Financial Transactionsunmatched
Health Maintenanceunmatched
Hotel Managementunmatched
Housekeeping/Cleaningunmatched
Mathematicsunmatched
Microsoft Officeunmatched
Operations Managementunmatched
Property Managementunmatched
Reconciliationunmatched
Record Keepingunmatched
Safety/Work Safetyunmatched
Security Monitoringunmatched
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