• Riverton, Wyoming
    30+ days ago

    Job Description

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Responsible for night audit.
    • Responsible for providing documentation for the Finance Department.
    • Follow all company Policies and Procedures.
    • Ensure proper room allocation.
    • Register and check guests in.
    • Confirm relevant guest information.
    • Verify guest’s payment method.
    • Verify and imprint credit cards for authorization.
    • Issue room keys and direct guests to their rooms.
    • Maintain clear and accurate records of guest room bookings.
    • Compute all guest billings, accurately post charges to guest rooms and house accounts.
    • Receive and transmit messages for guests.
    • Retrieve mail, packages and documents such as faxes for guests.
    • Listen and respond to guest queries and requests both in-person and by phone.
    • Provide accurate information about local attractions and services.
    • Communicate with necessary staff, including housekeeping and maintenance, to address any problems or complaints made by guests.
    • Complete and maintain any incident reports, daily activity reports or other reports requested by management
    • Close guest accounts and check guests out.
    • Review accounts and charges with guests during the check-out process.
    • Process accurate payment of guest accounts.
    • Inform housekeeping when rooms have been vacated and are ready for cleaning.
    • Monitor visitors to the hotel.
    • Enforce rules and policies of the hotel.
    • Maintain a neat and orderly front desk and reception area.
    • All other duties assigned.

     

     

    ADDITIONAL INFORMATION:

    • All applicants must be able to pass a background investigation.
    • All applicants must be able to pass a pre-employment Drug Test.
    • All applicants must have a Valid Driver’s License or the ability to obtain one within 90 days of employment.

     

    Employee Benefits:

    • Health Insurance: Employee is eligible to apply within 60 days of initial hire.
    • Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
    • Retirement plan with a 4% match, must complete 90-day probation period.
    • Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
    • Employer Paid Basic Life Insurance
    • Employer Paid Short Term Disability
    • Employer Paid Long Term Disability

     

     

    Northern Arapaho Enterprises II and all subsidiaries  follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.

    Numbers & Facts

    LocationRiverton, Wyoming
    Websitehttps://www.windriverhotelcasino.com/about

    Skills

    • Background Investigationunmatched
    • Billingunmatched
    • Casinosunmatched
    • Credit Cardsunmatched
    • Driver's Licenseunmatched
    • Employee Benefitsunmatched
    • Fax Machinesunmatched
    • Federal Laws and Regulationsunmatched
    • Health Insuranceunmatched
    • Housekeeping/Cleaningunmatched
    • Life Insuranceunmatched
    • Payment Processingunmatched
    • Problem Solving Skillsunmatched

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