• Scottsdale, Arizona
    7 days ago

    Job Description

    Description

    Join the Team at The McCormick Scottsdale

    At The McCormick Scottsdale, hospitality is relaxed, scenic, and guest-focused. Every experience is designed to help guests unwind, connect, and enjoy the best of Scottsdale in a welcoming resort-style setting.

    About The McCormick Scottsdale

    Set along the shores of Camelback Lake with views of the surrounding mountains, The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations.

    Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable.

    As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.

    At Millennium, we are guided by our core values:

    • Passion for Hospitality – Delivering meaningful and memorable guest experiences
    • Entrepreneurial Spirit – Taking ownership and acting with agility
    • Innovation – Continuously improving how we operate and serve
    • Progressive & Solutions-Oriented – Staying adaptable and focused on results

    These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.



    Requirements
    • Passion for hospitality and delivering exceptional service
    • Strong communication and interpersonal skills
    • Ability to work in a fast-paced, dynamic environment
    • Solutions-oriented mindset with attention to detail
    • Flexibility to work varied schedules, including evenings, weekends, and holidays

    Technical / Role-Specific Requirements (Customize Per Role)

    • Check guests in and out during overnight hours
    • Handle late arrivals, walk-ins, and early departures
    • Respond to guest requests, complaints, or emergencies
    • Answer phones and manage reservations
    • Coordinate with housekeeping or maintenance if needed
    • Monitor lobby activity and ensure guest safety and security
    • Balance and reconcile:
      • Room revenue
      • Cash, credit card, and digital payments
    • Verify all transactions posted to guest accounts
    • Ensure all departments (front desk, restaurant, bar, spa, etc.) have posted charges correctly
    • Investigate and correct discrepancies
    • Experience in customer service or hospitality preferred
    • Familiarity with PMS systems (e.g., Opera) is a plus

    Education

    • High school diploma or equivalent required
    • Bachelor’s degree or equivalent experience preferred (management/executive roles)


    Benefits

    At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

    • Medical, Dental & Vision Insurance
    • Company-paid Life and AD&D Insurance
    • Short-Term and Long-Term Disability Coverage
    • 401(k) Retirement Plan with Company Match (where applicable)
    • Paid Time Off & Paid Holidays
    • Hotel Room Discounts across our global portfolio
    • Employee Assistance Program (EAP)

    Benefits eligibility and offerings are subject to plan terms and company policy.

    Why Join Us

    At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

    Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
    If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.

    Numbers & Facts

    LocationScottsdale, Arizona

    Skills

    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Credit Cardsunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Detail Orientedunmatched
    • Entrepreneurshipunmatched
    • Fast Foodunmatched
    • High School Diplomaunmatched
    • Housekeeping/Cleaningunmatched
    • Interpersonal Skillsunmatched
    • Operational Supportunmatched
    • Reconciliationunmatched
    • Recreationunmatched
    • Restaurantunmatched
    • Service Deliveryunmatched
    • Telephone Skillsunmatched
    • Vision Planunmatched

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