Night AuditorLearn More

Crescent Hotels & Resorts
  • Houston, TX
    30+ days ago

    Job Description

    [

    Description

    DoubleTree by the Galleria is looking for an outgoing, self-motivated and guest service-oriented Night Auditor. If you are passionate about hospitality, and enjoy engaging with guests, submit your resume to apply!

    have great

    Required Skills and Abilities:

    • At least one (1) year of previous hotel night audit or hotel front desk experience.
    • Flexible to work any overnight shift, including holidays and weekends.
    • Must have the ability to communicate in English.
    • Basic mathematical skills and ability to make accurate mathematical calculations.
    • Previous direct customer service experience.

    Job Description:

    • Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.
    • Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters\ fees, tips paid out and settlements by type and cashier.
    • Run audit reports and input revenue/expenses/allowances to generate the daily reports.
    • Resolve guest related issues and complaints.
    • Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.

    Benefits:

    • Medical, dental and vision insurance
    • Matching 401k
    • Employee assistance program
    • Free life insurance
    • Paid time off
    • Holiday pay
    • Hotel discount program
    • Free lunch

    Qualifications

    Hotel Night Auditor

    Behaviors

    • Team Player: Works well as a member of a group (Required)
    • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)
    • Dedicated: Devoted to a task or purpose with loyalty or integrity (Required)

    Motivations

    • Preferred

    Goal Completion: Inspired to perform well by the completion of tasks

    • Required

    Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

    • Required

    Self-Starter: Inspired to perform without outside help

    • Required

    Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

    Experience

    • Required

    1 years:

    Hotel Night Auditor

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    ]

    Numbers & Facts

    LocationHouston, TX

    Skills

    • Auditingunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Detail Orientedunmatched
    • Employee Assistance Planunmatched
    • English Languageunmatched
    • File Maintenanceunmatched
    • Life Insuranceunmatched
    • Mathematicsunmatched
    • Problem Solving Skillsunmatched
    • Restaurantunmatched
    • Revenue/Sales Reportingunmatched
    • Team Playerunmatched
    • Vision Planunmatched

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