Best Practices, Communication Skills, Data Entry, Emergency Response, Establish Priorities, High School Diploma, Multitasking, Organizational Skills, Presentation/Verbal Skills, Project Tracking, Sales Prospecting, Training/Teaching, Typing, Writing Skills
- Paid time off
- Training & development
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
- Receive inbound calls from prospective clients
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct drivers to appropriate location
- Monitor status of the driver and the vehicles
Qualifications
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
- Can multi-task
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Enterprise Transportation Inc