Ambulance Services, Communication Skills, Data Quality, Detail Oriented, EMT-Paramedics, Emergency Services, Medical Records, Medical Terminology, Multitasking, On Call, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Regulations, Reporting Skills, Telephone Skills, Time Management, Writing Skills
Night Dispatcher.
EMD or EMT certification required.
PLEASE READ REQUIREMENTS BEFORE APPLYING
WE WILL ONLY REPLY TO APPLICANTS WITH CURRENT EMD OR EMT CERTIFICATION.
Job Title: Over Night Dispatch - Mauran Ambulance.
Job Overview:
Mauran Ambulance is seeking a dedicated and detail-oriented individual to join our team as a Night Dispatch. As a vital part of our non-emergency ambulance service, the Night Dispatch will play a crucial role in coordinating and facilitating timely and efficient transportation services during nighttime hours. This position requires flexibility in scheduling, as it involves working over night shifts.
Responsibilities:
Dispatch Operations:
- Effectively manage and coordinate ambulance dispatch activities during the night shift.
- Monitor and respond to incoming calls, ensuring prompt and accurate recording of information.
- Assign and dispatch ambulance units based on location, urgency, and availability.
Communication:
- Maintain clear and concise communication with ambulance crews, ensuring they are aware of their assignments and any changes in the schedule.
- Communicate effectively with medical facilities, clients, and other stakeholders.
Record Keeping:
- Keep detailed and accurate records of all dispatch activities, including patient information, addresses, and dispatch times.
- Generate reports as required for management and regulatory purposes.
Problem Resolution:
- Address and resolve any issues or challenges that may arise during the night shift, collaborating with on-call management as necessary.
Team Collaboration:
- Collaborate with other dispatchers and team members to ensure seamless transitions between shifts.
- Provide support to ambulance crews as needed, facilitating a positive and efficient work environment.
Requirements:
Experience:
- Previous experience as EMT is preferred but not required.
- Familiarity with medical terminology and emergency/non-emergency medical transportation.
- Must have current EMT or EMD certification. **(REQUIRED)**
Communication Skills:
- Strong verbal and written communication skills.
- Ability to remain calm and composed under pressure.
Organizational Skills:
- Exceptional organizational and multitasking abilities.
- Attention to detail in recording and maintaining accurate information.
Flexibility:
- Must be flexible with scheduling, as the position involves over night shifts.
- Willingness to work weekends and holidays as needed. The tentative schedule is Mon, Wed, Thurs over night. This may change with notice.
Technology Proficiency:
- Comfortable using EXCEL/Office, Dispatch systems and other relevant technologies.
- Ability to learn and adapt to new software applications.
Compensation:
This position is salary-based, commensurate with experience and qualifications. Shift is 14hrs three nights a week.
How to Apply:
Interested candidates should submit their resume and cover letter to Andrew@mauranambulance.com. Please include "Night Dispatch Application - Mauran Ambulance" in the subject line or directly through this ad.
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Mauran Ambulance Service