Night Manager - H

Do you love the excitement of a vibrant city? Are you an experienced hospitality professional? Join our exceptional team and make an impact at the Hilton Charlotte Uptown! The Night Manager will provide a warm welcome to guests and complete all related Front Office functions and ensure guest expectations are exceeded. Minimum of 1 year experience in Front Office or other hotel department is required. At least 1 year supervisory experience and PEP experience is highly preferred.  The Hilton Charlotte Uptown is an upscale full-service property featuring 400 state of the art guestrooms and 35,000 ft. of banquet space in the heart of Uptown Charlotte.

Key responsibilities of the Night Manager:

• Assist guests as needed with registration and check-in and departure procedures and inquiries during the stay
• Complete Front Office procedures to prepare for various group arrivals and communicate effectively with other hotel departments
• Complete Night Audit reports and functions
• Demonstrate ability to manage multiple computer systems
• Must be able to work overnight/3rd shift 11pm-7am all days of the week, including weekend shifts
• Excellent customer service skills
• Serve as Hotel Manager On-Duty
• Train and coach new hires and team members as needed

Benefits of this position include:

• GO Hilton Travel Discount Worldwide
• Health Insurance including: Medical, Dental, Vision, Life Insurance and other supplemental coverage
• Scholarship and Tuition Reimbursement Programs
• 401k with company match
• Complimentary parking and discounted CATS Bus/Lynx Passes
• AND MUCH MORE!

Hilton Charlotte Uptown is an Equal Opportunity Employer.  All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to tracey.milcarek@hiltoncharlotteuptown.com or call 704-331-4311 to let us know the nature of your request.