Night Operations Services Manager

ABM

New York, NY

JOB DETAILS
SALARY
$95,000–$105,000 Per Year
SKILLS
Auditing, Aviation Industry, Business Continuity Planning (BCP), Business Support, Business Writing, Clean Technologies, Cleaning Equipment, Coaching, Commercial Real Estate, Communication Skills, Corporate Policies, Cost Estimates, Customer Satisfaction, Detail Oriented, Distribution Services, Driver's License, E Programming Language, English Language, Facilities Engineering, Homeland Security, Housekeeping/Cleaning, Incentive Programs, Inventory Management, Leadership, Maintain Compliance, Military, Multilingual, Multitasking, OSHA, On Call, Operations Management, Order Management, Organizational Skills, Payroll Software/Services, People Management, Pricing, Quality Assurance, Real Estate, Regulations, Reporting Skills, Risk, Safety Compliance, Safety Standards, Safety Training, Safety/Work Safety, Schedule Development, Service Delivery, Spanish Language, Technical Delivery, Training Program, Training/Teaching, Willing to Travel, Workforce Management, Writing Skills
LOCATION
New York, NY
POSTED
Today

Night Operations Services Manager

The Night Operations Services Manager is responsible for overseeing evening operations across multiple client locations. This role ensures that all facilities are maintained to the highest standards of cleanliness, safety and operational excellence while providing leadership, training and support to site team members. The manager serves as the primary point of contact for all night-shift operations and is responsible for workforce management, quality assurance, safety compliance, client satisfaction, and operational efficiency across multiple sites.

Must always be reachable by phone in case of emergency.

Responsibilities

The Night Operations Services Manager is responsible for:

  • Overseeing evening operations across multiple client locations
  • Completing site inspections using the ABM Site Inspection system and immediately reporting any potential issues, hazards, or safety concerns
  • Coordinating nightly tickets/tasks with the team members
  • Reviewing team member performance and ensuring all night-shift job descriptions and work schedules are current and maintained in alignment with ABM and client requirements
  • Conducting performance coaching and monthly safety training, and collaborating with the ABM Safety and Risk team to develop and maintain customized safety training programs
  • Reviewing the replacement staffing coverage file daily for team member days off and paid leave entitlements and ensuring to train any new team members assigned to the site
  • Performing weekly audits of team member attendance, timekeeping, and labor hours
  • Monitoring and overseeing all restorative cleaning processes during the PM shift
  • Communicating and following up on all night-shift issues with day management and the Sr. District Manager to ensure continuity of operations
  • Monitoring the condition and functionality of all equipment to ensure proper operation and maintenance
  • Ensuring team members receive appropriate training before operating new equipment
  • Coordinating and placing supply orders through the assigned system, following ordering guidelines, and maintaining accurate inventory counts through weekly reviews
  • Communicating daily with the Day Manager regarding special events, activities, or operational changes that may impact night services
  • Inspecting and managing the scheduling of specialty services, including carpet care, floor maintenance, glass cleaning, and monthly turnover projects
  • Scheduling and overseeing special cleaning requests related to new building openings, expansions, closures, and other operational needs
  • Providing ongoing safety training to all night-shift team members
  • Ensuring compliance with all applicable OSHA regulations and company safety policies
  • Managing CorrigoPro work orders and tickets, ensuring timely acceptance, completion, and documentation
  • Reviewing and submitting payroll accurately and within established deadlines
  • Being available to work holidays and weekends as operational needs require
  • Remaining on call for weather-related emergencies and special property events
  • Demonstrating proficiency in operating commercial cleaning equipment, including scrubbers, carpet extraction machines, pressure washers, and related equipment
  • Maintaining an accurate inventory of ABM's equipment in the designated file
  • Maintaining a flexible work schedule to support business needs
  • Performing all other duties as assigned

Qualifications

· Bilingual in English and Spanish preferred

· Previous supervisory or management experience in janitorial, facilities, or operations management

· Strong communication, organizational, and leadership skills

· Detail-oriented

· Working knowledge of OSHA regulations and workplace safety practices

· Experience with payroll systems, work order management platforms, and inventory control

· Ability to manage multiple priorities effectively in a fast-paced environment

· Valid driver's license

· Able to travel to job sites

· Experience in cost estimating/pricing work required

· Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

• Candidate must be able to successfully pass all required background screenings

$95,000 – $105,000 annual salary (US Dollars).

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

· Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

· Company vehicle provided. Employee must have access to secure off-street parking, as the vehicle may not be parked on the street overnight.

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit www.abm.com

Job Info

Job Identification 158490

Posting Date 06/26/2026, 03:51 PM

Job Schedule Full time

Locations New York, NY, United States

Job Category Facilities

Work Days Full Time Nights

Workplace On-site

About the Company

A

ABM

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/