This job is responsible for ensuring that all quality facets within the operation meets our customer expectations, ISO Compliance and adheres to company standards. They are also responsible for managing the day-to-day expectation of the quality team by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring performance of the team.
This is an onsite role in our Irving, TX DCC with a schedule of Monday -Thursday 5:00pm to 4:30pm.
What will be my duties and responsibilities in this job?
Provide verbal and written inspection, training and audit / inspection results
Map out the Quality process flows, identify potential process and workflow improvements
Personally perform internal quality audit work in accordance with developed Quality / Company standards
Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
Work with management to establish department and company goals, and rely on experience, judgment and innovation to achieve them
Create and utilize reports to accurately represent product flow and task completion rates and percentages
Participate in operational improvement initiatives at the site
Liaison between teams, shifts, and departments, and partner with vendor / customer / client representatives
Drive engagement across area of responsibility and work with the team to foster a strong engage culture. Work with manager to review the peakon score and create action plans within the tool
Review SQL reports to ensure that the team/dept is attaining the desired performance metrics. Follow up with the leaders on their areas of opportunity
Maintain a clean, organized and safe work environment for personnel to work in while ensuring all safety and environmental regulations are followed
Ensure proper labor utilization and develop staffing requirements
Conduct interviews for all nonexempt personnel and temporary employees
What are the requirements needed for this position?
Must have HS Diploma or GED
Minimum of 3-years of experience in a leadership role within a fast-paced, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
Minimum of 3 years prior experience in a quality related role preferably in a manufacturing environment
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills
Able to successfully interface with all levels of Company personnel as well as external personnel
High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment
May be required to work across multiple shifts
What other skills/experience would be helpful to have?
Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
Understanding of Lean and Six Sigma methodologies
Experience auditing processes and writing work instructions
Experience with ISO 9001 or R2 certifications
Pay Range:
$56,200.00 - $94,100.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
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