Job Posting Start Date: 02-05-2026 Job Posting End Date: 04-05-2026
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
Primary Responsibilities
Production Operations Management (6 Areas with 6 Supervisors)
• Directly manage and lead six production area supervisors (one supervisor per production area). • Set clear expectations, goals, and performance standards for all supervisors. • Conduct regular check-ins with each supervisor to review area performance and address concerns. • Provide coaching, mentoring, and professional development to build supervisor capabilities. • Evaluate supervisor performance and provide constructive feedback. • Ensure consistent application of policies, procedures, and standards across all areas.
Production Oversight & Coordination
• Monitor overall production performance, schedules, and output across all six areas. • Review area-specific metrics and KPIs reported by each supervisor. • Balance workload and resources across production areas to optimize efficiency. • Coordinate cross-functional activities between production areas when needed. • Ensure seamless handoffs between day and night shift management through detailed reporting. • Make strategic decisions regarding production priorities and resource allocation.
Problem Resolution & Decision Making
• Serve as final decision authority for production-related issues during night shift. • Address complex operational challenges that supervisors escalate. • Remove barriers preventing supervisors from achieving their production goals. • Authorize production line stops, quality holds, or schedule adjustments when necessary. • Make real-time decisions to maintain production flow and meet customer commitments.
Escalation Support Functions (Technician/Maintenance Escalation Support)
• Serve as escalation point for complex technical or equipment issues that supervisors cannot resolve. • Coordinate emergency maintenance responses and critical equipment repairs. • Prioritize competing maintenance requests across multiple production areas. • Make decisions on equipment run/repair priorities based on production impact. • Approve overtime or call-in of additional maintenance resources when needed. • Interface with maintenance leadership on major equipment failures or chronic issues. • Ensure proper documentation of escalated technical issues for day shift follow-up.
Materials Escalation Support
• Address material shortage or supply issues escalated by production supervisors. • Coordinate emergency material procurement or transfers between areas. • Make decisions on production sequencing or line changes due to material constraint. • Resolve material quality or specification discrepancies affecting production. • Approve expedited material requests or alternative material usage when appropriate. • Communicate critical material issues to materials management and procurement teams. • Ensure proper inventory management practices are followed across all areas.
Quality Escalation Support
• Review and approve quality holds or non-conformance decisions escalated by supervisors. • Make disposition decisions on out-of-specification product or materials. • Coordinate with quality technicians on complex quality investigations during shift. • Authorize rework, scrap, or use-as-is decisions within delegated authority limits. • Escalate major quality incidents to quality management and senior leadership. • Ensure customer quality requirements and specifications are maintained.
Required Skills
• Bachelor's degree or equivalent experience in addition to 3 years of operations experience. • Proven leadership experience managing supervisors or team leads. • Strong operational and production management knowledge. • Excellent problem-solving and critical thinking abilities. • Effective communication skills across all organizational levels. • Ability to make sound decisions under pressure with limited information. • Technical understanding of production equipment, processes, and quality systems. • Conflict resolution and people management skills. • Proficiency with production management systems, ERP, and data analysis tools.
What Youll Receive
• Full range of medical, dental, and vision plans. • Life Insurance. • Short-term and Long-term Disability. • Matching 401(k) Contributions. • Vacation and Paid Sick Time. • Tuition Reimbursement.
Pay Range (Applicable to Illinois): $84,000.00 USD - $115,500.00 USD
Annual
Job Category: Operations
Is Sponsorship Available? No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).