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Skills
- Communication Skillsunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Customer1unmatched
- Diversityunmatched
- Food Safetyunmatched
- Mathematicsunmatched
- Meet Sales Quotaunmatched
- People Managementunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Quality Assuranceunmatched
- Quality Metricsunmatched
- Quality Monitoringunmatched
- Regulationsunmatched
- Resolve Customer Issuesunmatched
- Retailunmatched
- Retail Managementunmatched
- Safety Complianceunmatched
- Safety Processunmatched
- Safety/Work Safetyunmatched
- Salesunmatched
- Special Needsunmatched
Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
- Customer Service skills
- Retail experience
• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
Numbers & Facts
| Location | Montrose, CO |
| Job Type | Part-time |
| Industry | Food and Beverage Production |
| Company Size | 100 to 499 employees |
| Year Founded | 1988 |
| Website | https://jobs.kroger.com/city-market/go/City-Market/571000/ |
About Company
Want to do more with your career?
City Market is one of Colorado’s largest, full-service retail grocery chains. Our roots began in Colorado and we have expanded our presence to locations in New Mexico, Utah and Wyoming. Today, we are proud to be a part of The Kroger Co., sharing its tradition of growth and stability. Our Associates will attest that we combine the best of both worlds: the feel of a family-driven atmosphere with the corporate support of a large grocery company.
Whether you’re looking for your first job, are a recent graduate or an experienced professional, there is a career for you. City Market Associates work in a fast-paced environment that demands friendly, hardworking people who are committed to placing the needs of our Customers first. We offer a variety of positions in our stores, production plants and regional offices, which provide excellent growth opportunities for career advancement. We truly mean it when we say, “our people make the difference”. We encourage you to share your talents, show your passion and connect with Customers in our local communities.
City Market is one of Colorado’s largest, full-service retail grocery chains. Our roots began in Colorado and we have expanded our presence to locations in New Mexico, Utah and Wyoming. Today, we are proud to be a part of The Kroger Co., sharing its tradition of growth and stability. Our Associates will attest that we combine the best of both worlds: the feel of a family-driven atmosphere with the corporate support of a large grocery company.
Whether you’re looking for your first job, are a recent graduate or an experienced professional, there is a career for you. City Market Associates work in a fast-paced environment that demands friendly, hardworking people who are committed to placing the needs of our Customers first. We offer a variety of positions in our stores, production plants and regional offices, which provide excellent growth opportunities for career advancement. We truly mean it when we say, “our people make the difference”. We encourage you to share your talents, show your passion and connect with Customers in our local communities.