About Us
The Liberty Hotel, a Marriott Luxury Collection Hotel, is rich with history and full of ornate architecture. A full-service property that is committed to turning moments into memories for our guests. We strive to offer competitive wages and benefits in comparison with other hotels in Boston. We foster an incredible service culture with our associates. We truly believe that by taking great care of our associates, in return, associates will take great care of our guests. We empower our associates to achieve their fullest potential, to learn and grow with us in an environment that values internal promotion and other growth opportunities. We are pleased to offer discounted commuter passes, incentive programs, pet insurance, Marriott room discounts for friends and family, and many more. We are seeking self-motivated, people-oriented individuals who value guest services. We cherish people who are genuinely passionate about the true definition of hospitality. If this sounds like you, come join our team!
Dont meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
Value
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the Restaurant, Room Service, and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures, and federal, state, and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
Manage day-to-day evening and late-night operations across assigned food and beverage outlets, including restaurant service, nightlife activations, and related service periods, as directed by F&B leadership.
Lead nightlife execution, including DJ-driven programming, high-volume weekends, and special events, ensuring consistent service, guest experience, and brand standards along with the Restaurant General Manager and PR & Nightlife Manager.
Interview, hire, train, develop, and retain associates; provide coaching, performance feedback, and recommend disciplinary action when appropriate.
Ensure compliance with all LSOPs, SOPs, safety standards, and federal, state, and local regulations while maintaining a high level of service and hospitality.
Monitor guest trends, feedback, and operational performance; resolve issues in real time and make recommendations to enhance future revenue and guest satisfaction.
Oversee cleanliness, maintenance, and sanitation of assigned outlets and equipment to protect assets and ensure regulatory compliance.
Collaborate with cross-functional teams, including Events, Marketing, Security, and Hotel Operations, to ensure seamless nightlife execution.
Maintain reliable attendance and availability during evenings, weekends, and holidays, and perform additional job-related duties as assigned.
Compensation
Salary Range: $70,000.00 - $75,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick, and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal, and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our "YouDecide" and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.