Housekeeping Inspector

NOBU Hotel Atlanta

NOBU Hotel Atlanta, the state-of-the-art addition to the world-renowned NOBU Hospitality brand, is currently seeking a highly motivated and detail-oriented professional to join our team as a Housekeeping Inspector. In this role, you will uphold the luxury standards and service philosophies of Nobu Hospitality by ensuring all guest rooms, public areas, and service spaces meet the hotel’s established cleanliness and presentation standards prior to guest arrival.

The Housekeeping Inspector plays a critical role in maintaining the overall guest experience through detailed inspections, quality assurance, and collaboration with Housekeeping, Engineering, and Front Office teams. We are seeking individuals with a positive attitude, exceptional communication skills, and the flexibility to support operational needs in a fast-paced luxury hospitality environment.

Essential Functions

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and brand standards.
• Inspect guest rooms, suites, hallways, and public areas to ensure cleanliness, presentation, and functionality meet Nobu standards.
• Verify room readiness prior to guest arrival, including VIP and special request accommodations.
• Identify and report maintenance deficiencies, safety concerns, and cleanliness issues to the appropriate department for prompt resolution.
• Ensure housekeeping attendants consistently follow established cleaning procedures and quality standards.
• Assist in training and coaching housekeeping team members on cleanliness standards, organization, and presentation expectations.
• Monitor linen, guest supplies, and amenities to ensure proper placement and inventory levels.
• Anticipate guest needs, respond promptly to requests, and assist in resolving guest concerns professionally and efficiently.
• Maintain confidentiality and security of all guest rooms and hotel information.
• Utilize hotel systems and inspection tools to document room status updates and operational notes.
• Collaborate with Front Office, Engineering, and Housekeeping leadership to prioritize room turnover and guest satisfaction.
• Maintain complete knowledge and proper use of all housekeeping equipment and cleaning products.
• Other duties as assigned.

Competencies

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to lead by example and collaborate effectively with team members.
• Strong time management and multitasking skills in a fast-paced environment.
• Ability to maintain professionalism and confidentiality at all times.
• Commitment to luxury hospitality standards and guest satisfaction.
• Positive attitude with a proactive and solution-oriented mindset.

Qualifications

• High school diploma or equivalent required.
• One or more years of housekeeping, inspection, or hospitality experience preferred.
• Previous luxury hotel experience strongly preferred.
• Computer and technical skills required.
• Experience with Opera Cloud and HotSOS preferred.
• Ability to communicate effectively with guests and team members.
• Flexible schedule availability, including weekends and holidays.

Working Conditions & Physical Requirements

• Prolonged standing and continuous movement throughout the property.
• Frequent bending, kneeling, pushing, pulling, and lifting.
• Ability to lift up to 50 lbs.
• Ability to stand and walk for extended periods of time.
• Work schedules may vary depending on operational business needs.

At NOBU Hotel Atlanta, we are committed to delivering exceptional luxury experiences through passion, teamwork, and attention to detail. If you are dedicated to excellence and thrive in a high-energy hospitality environment, we invite you to apply and become part of our team.