$170,000–$190,000 Per Year
Ansible, Automation, CISCO PIX Firewall, Cisco IOS (Internetworking Operating System), Cisco Switches, Computer Science, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Distribution Operations, High Availability, IT Service Management (ITSM), Industry Standards, Information Technology & Information Systems, Internet Security, Legal, Linux Operating System, Mentoring, Microsoft Windows Operating System, Network Administration/Management, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Routing, Network Switching, Network Systems, Operating Systems, Operations, Operations Management, Operations Processes, Performance Tuning/Optimization, Personal Area Network (PAN), Process Improvement, Root Cause Analysis, Security Infrastructure, Service Level Agreement (SLA), Splunk, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Lead/Manager, Technical Leadership, United States Department of Energy (DOE), Wide Area Network (WAN), Wireshark (Ethereal)
Zachary Piper Solutions is seeking a NOC Lead to support a company focused on cybersecurity operations, engineering, and compliance for the Department of Energy (DOE) and National Nuclear Security Administration (NNSA). This position is on-site in Manassas, VA and Washington, DC. The NOC Lead will oversee Network Operations Center (NOC) activities, ensuring the availability, performance, and security of mission-critical enterprise infrastructure while leading a team of network operations professionals. Join a mission supporting the nation''s critical nuclear security infrastructure by ensuring reliable, secure, and uninterrupted IT operations.
Responsibilities for the NOC Lead include:
- Lead daily Network Operations Center (NOC) activities, ensuring 24/7 operational readiness and continuous availability of enterprise networks, systems, and infrastructure.
- Manage major incidents, service restoration efforts, escalations, root cause analysis, and adherence to SLA requirements.
- Supervise, mentor, and develop NOC analysts and engineers while managing shift operations, workload distribution, and operational procedures.
- Monitor and optimize enterprise network performance using industry-standard monitoring and management tools while coordinating with internal teams and external vendors.
- Drive operational excellence through process improvements, reporting, automation initiatives, compliance efforts, and customer communication.
Required Qualifications for the NOC Lead include:
- 5-10 years of experience in IT operations, network operations, systems administration, or Network Operations Center (NOC) environments, including 2-5 years leading technical teams.
- Strong experience with enterprise networking technologies including TCP/IP, DNS, DHCP, routing, switching, firewalls, Cisco IOS-XE/NX-OS, Arista EOS, Spine/Leaf architecture, and WAN technologies.
- Experience with Windows and Linux environments, ITSM processes, and monitoring tools such as Splunk, Riverbed NetIM, Wireshark, Panorama/PAN-OS, Ansible, Tenable, and GEMS.
- Bachelor''s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Active Top Secret Clearance (investigation within the last 5 years) or DOE Q Clearance.
Compensation for the NOC Lead includes:
- Salary Range: $170,000-$190,000 depending on experience
- Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick Leave as required by law.
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Keywords: NOC Lead, Network Operations Center, Network Operations, Network Engineer, IT Operations, Cisco, Arista, TCP/IP, Routing, Switching, Firewalls, Splunk, Wireshark, Riverbed NetIM, Windows Server, Linux, AWS, Azure, Network Monitoring, Incident Management, ITSM, Top Secret Clearance, DOE Q Clearance, Infrastructure Operations