NOC Manager - SME

ECS Federal LLC

Washington, DC

JOB DETAILS
SKILLS
Capacity Management, Change Control, Cross-Functional, Government, Incident Response, Internet Security, Leadership, Maintain Compliance, Metrics, Network Administration/Management, Network Operations Center, Operations Planning, Power Outages, Process Management, Quality Assurance, Regulatory Compliance, Team Lead/Manager
LOCATION
Washington, DC
POSTED
30+ days ago

Everforth ECS is seeking a NOC Manager - SME to work in Fairfax, Virginia. Please Note: This position is contingent upon contract award.

Responsibilities

  • Lead the Network Operations Center (NOC) operations, ensuring continuous support for ARNG enterprise infrastructure and DoDIN connectivity.
  • Develop and implement operational governance frameworks, including 24/7 monitoring strategies and escalation protocols.
  • Manage enterprise outage processes and coordinate major incident responses to maintain network availability and mission continuity.
  • Collaborate with cybersecurity, engineering, and service management teams to integrate cross-functional operations.
  • Establish service performance standards, availability targets, and metrics for reporting and quality assurance.
  • Ensure compliance with DoDIN operational directives, configuration control, and cybersecurity policies.
  • Advise Government leadership on network operational risks, capacity planning, and resiliency strategies.
  • Oversee modernization efforts to enhance secure, resilient, and mission-ready connectivity across environments.

About the Company

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ECS Federal LLC

ECS was founded in 2001 by experienced IT professionals with a commitment to quality processes, people and performance. Led by our Chairman, Roy Kapani, and an experienced executive leadership team, ECS provides our customers with solutions and services that support their critical needs and further mission objectives. This commitment has paved the way for expansive growth, year over year.

ECS gained market share in 2011 in the Department of Defense and Federal spaces through both organic and acquisition growth. In May, ECS completed its first strategic acquisition with the purchase of OAK Management, Inc., a leading provider of marine environmental services, ship systems engineering, maritime consulting and platform acquisition management. The OAK acquisition kicked off ECS’ intention to add tactical acquisitions as a part of its long term strategy to supplement and expand upon organic growth and to build enterprise value. ECS closed out 2011 with the acquisition of Paradigm Technologies, Inc. The Paradigm transaction added approximately 200 employees to ECS’ existing 900+ employees. Paradigm also added new Defense clients for ECS, including the Missile Defense Agency, the Navy’s Program Executive Officer for Integrated Warfare Systems, the United States Marine Corps, and the U.S. Marshals Service.

In 2012, ECS completed the acquisition of iLuMinA Solutions, Inc. iLuMinA brings large-scale Enterprise Resource Planning (ERP) software implementation and infrastructure design and development to ECS’ expanding capabilities.

ECS will continue to invest in corporate infrastructure and quality processes as we grow and enhance our ability to offer professional excellence to both our customers and our employees.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.ecs-federal.com/