Job Description
NOC Technician
Location: Scott Air Force Base, IL / Hill Air Force Base, UT (Onsite)
Employment Type: Contract to Perm
Required Qualifications
Security Clearance: Must be eligible to obtain and maintain a Secret clearance, and be eligible to obtain up to a Top Secret security clearance.
Certification: Must hold a DoD-8570 IAT Level 2 certification (e.g., Security+ CE or equivalent) by the start date.
Key Responsibilities
Availability: Ability to work in a 24/7 operational environment is required.
Preferred Qualifications
Location: Scott Air Force Base, IL / Hill Air Force Base, UT (Onsite)
Employment Type: Contract to Perm
Required Qualifications
Security Clearance: Must be eligible to obtain and maintain a Secret clearance, and be eligible to obtain up to a Top Secret security clearance.
Certification: Must hold a DoD-8570 IAT Level 2 certification (e.g., Security+ CE or equivalent) by the start date.
Key Responsibilities
- Create, update, and monitor incident tickets using ServiceNow/ITSM, providing situational awareness to leadership.
- Monitor network events and element management failures on a 24/7/365 basis, proactively analyzing alarms and correlating fault information.
- Isolate root causes, coordinate fault corrections, and support the diagnosis of network issues through testing and troubleshooting.
- Notify relevant contacts regarding network incidents and coordinate with service providers to restore service.
- Restore networks and services to full operation, ensuring compliance with Service Level Agreements (SLAs).
- Demonstrate proficiency in DISN functions such as routers, switches, and crypto devices.
Availability: Ability to work in a 24/7 operational environment is required.
Preferred Qualifications
- Experience in a tech control facility or with cyber transport operations.
- Familiarity with circuit actions and vendor management.
- Knowledge of IP architecture.
- Experience in a Telco NOC or with inside or outside plant operations.
- Proficiency with the MS Office Suite (Outlook, Excel, Word, Access, PowerPoint, Teams).
- Experience in one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, or change management.
- Additional certifications such as CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, and SolarWinds Certified Professional.
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Numbers & Facts
| Location | Scott AFB, IL |
| Industry | Computer/IT Services |
| Salary | $30–$40 Per Hour |
| Company Size | 500 to 999 employees |
| Website | https://www.apolisrises.com/ |
Benefits
Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans
About Company
Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.
We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.
Skills
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