Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
NOC / SOC Analyst
6-month contract. After the 6-months on contract The work will be performed 100% onsite at Fort Meade, Maryland.
Additional details:
Number of openings 1
Work schedule:
Sunday Thursday: 5AM 3PM
The first 4 weeks on the job will be onboarding and training. The schedule will be 8AM 4PM
Must haves:
Active Top Secret Clearance
Active IAT level 2 or IAT level 3 certification
2-8 years of experience
Role Overview This position requires providing in-depth knowledge and recommendations on potential impacts and routing options to restore key resources. A successful candidate will understand the physical layer of the information network and support the mission to provide, operate, and assure command and control, information-sharing capabilities, and a globally accessible enterprise information infrastructure. This role involves working in a Network Operations Center (NOC) environment or as a Watch Officer.
Key Responsibilities
Conduct initial analysis of reported outages and communicate with the Battle Captain within 15 minutes.
Track current outages impacting the network, such as fiber cuts, equipment failures, or facility outages.
Maintain knowledge of the status and restoration process for Internet Access Points (IAP), Trans-Oceanic Trunks (TOT), and high-capacity circuits.
Provide timely reporting for all reportable outages through published reports to senior leaders.
Understand trouble tickets as they are received and report the problem to the appropriate teams.
Create network topologies and architecture diagrams as needed.
Required Qualifications: must be eligible to obtain/maintain DOD Top Secret Education and Experience:
Master's degree with 2+ years of experience.
Or, Bachelor's degree with 4+ years of experience.
Or, Associate's degree with 6+ years of experience.
Or, 8+ years of experience in lieu of a degree.
Technical Skills:
Experience in a NOC environment or as a Watch Officer; a telecommunications or satellite background is also applicable.
Basic networking experience to understand and report on issues like fiber cuts, equipment failures, and facility outages.
Experience with any ticketing system, such as Global Ticket Management System (GTMS) Remedy.
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint) and SharePoint.
Experience with applications like World Wide Online System (WWOLS), NCCM-R, or Telecommunications Certification Office Support System (TCOSS).
Professional Skills:
Effective oral and written communication skills.
Strong interpersonal, organizational, and problem-solving abilities.
Must be flexible, dependable, and able to multi-task with shifting priorities.
Preferred Qualifications
Possession of a current DoD 8750 certification at IAT level II, such as Security+ CE.
Experience with support applications including Mission Assurance Decision Support System (MADSS), Integrated Network Management System (INMS), or Direct Connect Online (DCO).
Familiarity with ITIL v3 framework.
Experience briefing senior leaders.
Demonstrated experience providing excellent customer service
For more information and other jobs available please contact our recruitment team at
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Skills
Administrative Skillsunmatched
Analysis Skillsunmatched
Communication Skillsunmatched
CompTIA Security+unmatched
Consultingunmatched
Customer Support/Serviceunmatched
Decision Supportunmatched
DoD Top Secret Clearanceunmatched
IAT - Information Assurance Technicalunmatched
ITIL (IT Infrastructure Library)unmatched
Interpersonal Skillsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Microsoft SharePointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Network Architecture/Engineeringunmatched
Network Integrationunmatched
Network Management Softwareunmatched
Network Operations Centerunmatched
Network Supportunmatched
Network Topologyunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Remedyunmatched
Reporting Skillsunmatched
Software Administrationunmatched
Telecommunicationsunmatched
Time Managementunmatched
Trouble Ticketsunmatched
United States Department of Defense (DoD)unmatched
Work From Homeunmatched
Writing Skillsunmatched
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