Job Description Job Description Weekend night shift. Friday, Saturday and Sunday night 9pm to 9am. Local candidates to Houston, Texas only.Any below experience is a plus.Technician will be expected to provide Tier I/II Level Support to remote-based clients in a 24/7/365 Network Operations Center.Key ResponsibilitiesServer Monitoring & PerformanceContinuously monitor Windows Server environments (2016–2025) for performance, availability, and stability across multiple client infrastructures.Active Directory & Group Policy AdministrationManage user accounts, security groups, and GPOs to enforce access controls and organizational policies.Application Deployment & MaintenanceInstall, configure, and maintain client-server applications; provide ongoing support and updates as needed.Third-Party Application SupportDiagnose and resolve issues with various third-party software; liaise with vendor support teams for escalations.Hardware & Software TroubleshootingResolve endpoint, server, and peripheral issues with precision and urgency.Protocol-Level DiagnosticsTroubleshoot and support a wide range of protocols including SMTP, SNMP, SNTP, POP, FTP, SSL, SSH, HTTP/S, Telnet, SFTP, DNS, RDP, TCP, ICMP, and UDP.Network & Port AwarenessMaintain working knowledge of common applications and their associated ports and services.Access & Permissions ManagementAdminister NTFS and share permissions across Windows Server platforms to ensure secure and compliant access.Linux ExposureBasic familiarity with Linux systems is a plus for cross-platform support.Documentation & TicketingAccurately log issues, resolutions, and client interactions in the ticketing system to maintain audit-ready records.Email Systems AdministrationPerform basic administration of Microsoft Exchange (on-prem and Exchange Online), including mailbox provisioning and policy enforcement.Virtualization SupportUnderstand and support virtualized environments, including VM provisioning and resource allocation.Remote Support ToolsProvide remote assistance using tools such as LogMeIn, TeamViewer, and Citrix Remote Support.Company Description We're a Houston-based managed services provider and data center operator delivering comprehensive IT infrastructure solutions to businesses across multiple industries. We combine 20+ years of proven operations with new leadership bringing decades of enterprise technology expertise—the stability of an established company with the vision of experienced innovators. We're looking for a talented sales professional to join our growing team. Company Description We're a Houston-based managed services provider and data center operator delivering comprehensive IT infrastructure solutions to businesses across multiple industries. We combine 20+ years of proven operations with new leadership bringing decades of enterprise technology expertise—the stability of an established company with the vision of experienced innovators. We're looking for a talented sales professional to join our growing team.