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Skills
Billingunmatched
CDL Driver's Licenseunmatched
Communication Skillsunmatched
Contact Managementunmatched
Customer Relationsunmatched
Delivery Drivingunmatched
English Languageunmatched
Forkliftunmatched
Inventory Managementunmatched
Lift/Move 50 Poundsunmatched
Lift/Move 80 Poundsunmatched
Loading Dockunmatched
Loading/Unloadingunmatched
Loyalty Programsunmatched
Pallet Jackunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Product Controlunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Resolve Customer Issuesunmatched
Test Programunmatched
Transportation Routingunmatched
Truck Driverunmatched
Description
JOB SUMMARY
All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department Manager. The candidate will operate successfully in a cross-dock model picking up a loaded truck from a nightly delivery at the assigned loading dock and return the empty truck back to the assigned lot at the end of the route. May be required to assist occasionally with loading-trucks, palletizing product, and performing other duties as assigned by Supervisor or Manager.
RESPONSIBILITIES
Provide technical, customer relations, and personnel management for major programs and projects.
Runs routes efficiently, meeting or exceeding designated route times
Unload product from trailer, by hand or using a hand cart, and place in designated customer storage areas. May include transporting product down ramps, stairs, or docks, in all weather conditions.
Frequently lift, push, or move product that weighs 1-75 pounds, up to 100 pounds; frequently reach up to 72" to stack and unstack pallets and hand cart; constantly bend and twist while loading and unloading product, and retrieving items from trailer.
Verify delivery of items with customer and obtain proper signatures.
Contact management for authorization when discrepancies are on invoices. Communicate all errors/returns.
Calls in when a customer does not receive their entire order (shorts)
Handles any customer complaints professionally
Handles company equipment properly, follow written driver safety rules, and performs a pre-trip inspection.
Perform pre-trip and post-trip responsibilities in accordance with Department of Transportation (DOT) regulations and Sysco policies and procedures
Important Notice for CDL Holders:
If you hold a valid Class A or B Commercial Driver's License (CDL), you will be designated as a CDL driver for Sysco, regardless of the specific position for which you are applying.
As a result, this classification may affect your job responsibilities and will subject you to compliance requirements under Department of Transportation (DOT) regulations - including participation in the DOT Drug and Alcohol Random Testing Program.
Candidates must have:
Be 21 years or older
No drug or alcohol violations within the past 3 years
No open violations listed in the FMCSA Drug and Alcohol Clearinghouse
QUALIFICATIONS
Education
Degrees/Certificates Minimum Required:
High School or GED or equivalent
Experience
One-year route delivery experience or applicable background driving a straight truck
Valid Commercial Driver's License preferred
Must be able to read and understand English.
Skills
Operate vehicle in a variety of traffic and weather conditions.
Meet or exceed minimum productivity levels established by the Company.
Meet or exceed established cases per error goals
Demonstrate strong customer relations and problem resolution skills.
Effectively plan and organize work activities independent of direct supervision.
Develop a good working knowledge of product and inventory control techniques and procedures.
Maintain ongoing inter-department communications related to routing, safety, and customer relations.
Proven ability to communicate articulately and perform simple arithmetic (Experience in handling money preferred)
Building Customer Loyalty
Managing Work
Adaptability
Building Trust
Follow-up
Communication
OTHER INFORMATION
Frequent lifting of product up to 50 lbs. during the shift, infrequent lifting up to 80 lbs.
Must be able to climb on and off the box of the truck
Frequent bending, squatting, pushing, and pulling
Must be able to work in confined spaces
Numbers & Facts
Location
Charlotte, NC
Industry
Manufacturing - Other
Company Size
10,000 employees or more
Year Founded
1970
Website
https://careers.sysco.com/
About Company
Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco’s 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.