Job Description
Position Summary
As a member of VPNE's growing transportation division, the role of the Non-CDL Shuttle Driver is to safely transport employees and customers from parking facilities to their designated areas. The CDL Shuttle Driver will always provide exceptional service and safety and ensure the vehicle is cleaned and maintained and meets company standards and brand representation.
Schedule: Monday-Friday 6am-10am & 2pm-6pm
Responsibilities
Maintain safety standards at all times while transporting employees to their designated areas.
Ensure the vehicle meets all safety requirements and update the maintenance schedule.
Follow all traffic signs/laws and maintain posted speed limits.
Ensure all passengers are authorized to board the Shuttle.
Maintain a set schedule to ensure delays are at a minimum.
Ensure each passenger has a positive experience and that any issues are resolved or escalated to a member of authority promptly.
Extend the Exceptional Care philosophy at all times.
Inform and relay all necessary information, concisely and professionally, to Managers and passengers, whether in person or via Shuttle radio.
Years of Experience: Entry Level
Language Skills: Proficient in English, both verbally and written
Education Requirements: High School Diploma/GED
Licenses required: Driver's License
Certificates required: Updated DOT Medical Clearance Card; DPU Certification
Requirements:
Be able to sit for long periods
Be able to walk short distances
Possess the manual dexterity to operate a Shuttle bus safely
Strong sense of customer service
Ability to lift a minimum of 50 pounds
Be at least 18 years of age
Be able and willing to smile during every customer interaction with passengers
Maintain uniform standards while around the account
Be able to pass a criminal background check and drug test
Driving record must meet company standards
Ability to successfully pass company-issued driving test
Ability to create relationships with customers.
Time management & problem-solving skills
Numbers & Facts
| Location | Cambridge, MA |
| Industry | Travel, Transportation and Tourism |
| Company Size | 1,500 to 1,999 employees |
| Year Founded | 1990 |
| Website | http://www.vpne.com |
About Company
About Us
VPNE Parking Solutions is the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, universities, events, and hospitality companies throughout the nation.
At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services.
Founded in 1990, VPNE provides custom designed parking, transportation, and support services solutions to the Healthcare, Hospitality, Real Estate, Education, and Event Industries. We believe our responsibility is to drive our client's business and build their brand.
Our Approach
We spend time truly understanding our client’s business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service. We also provide additional services to ensure that all aspects of our clients' business is successful and their customers are happy.
By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, vision, and life insurance, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland.
Skills
- Background Investigationunmatched
- CDL Driver's Licenseunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Driver's Licenseunmatched
- English Languageunmatched
- Philosophyunmatched
- Problem Solving Skillsunmatched
- Safety Standardsunmatched
- Safety Trainingunmatched
- Time Managementunmatched
- Truck Driverunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder