Non-Clinical - Information Technology - Analyst

Bestica

San Diego, CA(remote)

JOB DETAILS
SKILLS
Analysis Skills, Clinical Information, Communication Skills, Consulting, Epic Systems, Healthcare, Help Desk, Identify Issues, Information Technology & Information Systems, Medical Billing, Operational Support, Problem Solving Skills, Production Support, Software Administration, Systems Maintenance, Technology Analysis
LOCATION
San Diego, CA
POSTED
2 days ago
Hospital Billing (HB) & HB Claims Analyst Location: Remote Duration: Initial 6-month contract with a strong likelihood of extension up to 2 years Position Overview We are seeking experienced Hospital Billing (HB) and HB Claims Analysts to support a large-scale Epic initiative. These resources will primarily focus on production support, ticket resolution, system maintenance, and keeping the lights on while also assisting with upcoming migration efforts. This is not a build or implementation role. The team is looking for analysts who excel in supporting existing Epic HB applications and ensuring operational stability during system transitions. Key Responsibilities Provide day-to-day Epic Hospital Billing (HB) production support. Resolve support tickets and troubleshoot user-reported issues. Perform ongoing application maintenance and system optimization. Support "keep the lights on" activities to ensure application stability. Participate in Epic migration initiatives by providing operational and application support. Collaborate with operational, clinical, and technical teams to resolve issues efficiently. Document issues, resolutions, and system changes. Required Qualifications 6-8+ years of Epic Hospital Billing (HB) experience. Strong experience supporting Epic HB Claims (preferred for Claims Analyst openings). Proven background in production support, maintenance, and ticket management. Experience supporting Epic application migrations. Excellent troubleshooting and analytical skills. Strong communication and stakeholder management abilities. Preferred Qualifications Previous Epic consulting/contract experience. Experience supporting healthcare organizations through Epic upgrades or migrations. Epic HB and/or HB Claims certification preferred. Ideal Candidate We're looking for someone who enjoys solving production issues, maintaining application stability, and supporting end users in a fast-paced healthcare environment. This is an excellent opportunity for an experienced Epic HB analyst seeking a long-term engagement with a high probability of extension.

About the Company

B

Bestica

We are a trusted provider of solutions in Information Technology and Healthcare sectors to the DoD, Federal and Commercial markets. Our guiding principle and core values help us care for our people and the community; and build a culture of excellence which in turn helps us achieve our organizational objective of exceeding customer’s expectations in each and every project. Headquartered in San Antonio, TX, we were founded in 2005 and believe our success is a direct result of hard work and outstanding employee dedication. Our environment is dynamic, friendly, and collaborative. We foster a positive culture, where innovation and synergy are encouraged to build our workplace into a community of like-minded, passionate people.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Government and Military
FOUNDED
2005
WEBSITE
http://www.bestica.com/