1st Level Support, Communication Skills, Computer Hardware, Computer Software, Customer Support/Service, Data Entry, Distance Learning, Educational Administration, Finance, Microsoft Office, Microsoft Windows Operating System, Software Installation, Technical Support, Web Browsers
Non-College Work Study User Support Kingwood Location
- 496519
- Part-Time
- Closing on: Aug 12 2026
- Administration & Finance
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Department: Administration & Finance Salary: 12.00 (Commensurate with experience)
Description:
Position Summary:
The Student Computer Lab Assistant at the UHD Kingwood Location to assist the Distance Education Department. The ideal candidate possesses strong customer service and communication skills, is self-motivated, and has a working knowledge of Windows operating systems, Microsoft Office applications, and general computer hardware and software. Evening and split-shift availability is required.
Job Description:
- Monitors the operation of the general computer lab.
- Assists with Software installations if needed.
- Greets students as they come into the general computer area.
- Performs other duties as assigned.
- Provides data entry for the Service Desk Ticketing System.
- Provide first Tier technical support to students and faculty.
- Perform opening and/or closing procedures; and other duties as assigned.
Basic Requirements:
- Must have good telephone etiquette and good customer service skills.
- Knowledge of Windows Operating Systems, Internet browsers; MS office Professional suite and other applications.
- Solve basic routine Software and Hardware issues as necessary.
- Must be a self-starter in exercising initiative with the ability to get things done by performing daily tasks effectively.
- Must be able to work evening shift(4pm 9 pm) and/or split shift.
Requirements:
- Must have at least one year of experience
- Must be a UHD Student
Preference will be given to students who are eligible for and participating in the Federal Work-Study (FWS) Program.
All currently enrolled UHD students who meet the minimum qualifications are encouraged to apply.
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
U
University of Houston - Downtown