Communication Skills, Consulting, Cross-Training, Customer Service Management, Detail Oriented, Identify Issues, Insurance, Interest Rates, Mentoring, Microsoft Office, Multitasking, Organizational Culture, Policy Development, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Procedure Development, Purchasing/Procurement, Standard Operating Procedures (SOP), Systems Maintenance, Writing Skills
Nonqualified Fund Operations Specialist
- Remote, Florida
- Full time
- Opening on: Jul 20 2026
- Hybrid
- Newport
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Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.
Responsible for creation and maintenance of various fund lists, tracking of fund/corporate actions specific to plan liability recordkeeping, and oversight of unique/custom earnings processing, fund setup, and pricing.
Section 2: Job Functions, Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
- Creates and maintains approved and available fund lists, to include Corporate Action processing specific to nonqualified plan liability recordkeeping, minimum investment requirements, and other fund notices where appropriate.
- Monitors and coordinates corporate action changes as necessary with the applicable Operational teams.
- Responsible for oversight and maintenance of fund-specific earnings processing calendar and quality review of the processing (to include fixed rate updates, interest crediting, custom stock earnings, etc.)
- Ability to understand plan setting requirements and specifications to effectively identify potential transactional issues within the recordkeeping system as it relates to funds and fund setup.
- Adheres to all standard operating procedures and controls.
- Manages multiple tasks effectively by balancing high productivity with excellent service quality.
- Pursues resolution of aged items with internal departments and service partners
- Researches and resolves any issues that occur through the client and/or client service managers.
- Acts as a resource/subject matter expert for other team members as it relates to issue resolution, procedure, or system functionality in one or more areas.
- Aids management and departmental teams for all projects as needed.
- Advanced understanding of nonqualified concepts as it relates to liability recordkeeping and trading.
- Interacts with vendors to ensure systems are updated properly and working as anticipated; Escalates vendor issues to management.
- Assists in the creation and maintenance of procedures and policy documents.
- Assists with training responsibilities of more junior staff and new hires; Provides cross training and mentoring, as required.
- Works in a fast-paced, dynamic environment with a high degree of urgency and accuracy
- Good written and oral communication skills, strong attention to detail
- Regular, reliable, and punctual attendance
- Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
- Our Core Values of People Matter, Quality First and Integrity Always are to be visible in actions on a day to day basis showing support of our organizational culture.
Management Responsibilities
Section 3: Experience, Skills, Knowledge Requirements
- Bachelor's degree in a business-related field or industry experience, or a combination of education and experience
- Minimum 5+ years' experience working in a related position in the retirement services sector.
- Strong MS Office skills to include Excel.
- Familiarity with nonqualified liability recordkeeping, asset trading concepts, and corporate actions
- McCamish Administration System preferred
We are proud to be an Equal Opportunity Employer
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