Northeast Business Unit - Training Manager

Circle K Stores Inc

Hudson, NH

JOB DETAILS
SKILLS
Americans with Disabilities Act (ADA), Best Practices, Brand Marketing (Branding), Business Operations, Business Plan, Computer-Based Training (CBT), Consulting, Corporate Policies, Customer Support/Service, E Programming Language, Educational Technology, Environmental Compliance, Forecasting, Human Resources, Leadership, Needs Assessment, Operational Audit, Operational Strategy, Operational Support, Operations Planning, Presentation/Verbal Skills, Process Improvement, Publications, Regulatory Requirements, Retail, Small Business, Staff Training, State Laws and Regulations, Training Program, Training Program Development, Training/Teaching, Training/Teaching Curriculum, Wholesale Industry
LOCATION
Hudson, NH
POSTED
2 days ago

JOB SUMMARY The Training Manager is responsible to develop and implement a robust Dealer Training curriculum for dealers and operations staff that meets the needs of todays wholesale fuel market and differentiates Circle K Wholesale as more than just a fuel supplier. The role supports the company goals by focusing on personal and department accountability customer service and work efficiency. This role will be located in Nashua NH with the expectation of adhering to Circle Ks 5 Days Together Policy. RESPONSIBILITIESACCOUNTABILITIES • Maintain relationships by developing an understanding of the strategies and business operations of the company attending client meetings assisting in preparation of presentations answering questions explaining policies and procedures• Assist management in achieving their business goals by sharing ideas and best practices between and amongst regions departments and business units• Identify training and development needs by analyzing operational results job requirements operational problems plans forecasts and current training programs• Satisfy training and development needs by researching and consulting with subject matter operations training and design implementation experts to create training programs that are effective current relevant and compatible with Company policies and standards• Develop and work with curriculum designers and subject matter experts on the creation and modification of new programs as organizational needs change• Educate operations personnel on effective training techniques i.e. the how to" of training by implementing and delivering instructional programs curriculum training procedures and aids computer-based training CBT and materials using a variety of instructional techniques and formats such as role playing simulations team exercises group discussions videos and lectures• Provide topic specific training programs to operations and support employees aimed at maintaining and improving their individual job skills• Deliver a training curriculum to wholesale customers designed to assist them in managing and improving their business on fuel and convenience retail drivers small business fundamentals and compliance with environmental branding and legal requirements• Deliver a training curriculum to operations teams designed to assist them in developing executing and maintaining territory business plans to attain quantitative and qualitative territory performance objectives• Drive organizational change as the company and wholesale fuels market evolves and support management and employees in change processes or projects• Initiate and build a positive culture and team environment with a focus on engagement and strengths-based leadership with frequent feedback• Maintain knowledge of multiple company initiatives and supplier brand programs requirements and procedures• Maintain professional and technical knowledge through educational workshops professional publications business and personal networks best practice monitoring or professional societies• Work with executive management as it relates to the dealer business• Perform special projects and other duties as assignedKNOWLEDGE SKILLS AND OTHER QUALIFICATIONS REQUIRED Circle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act the ADA and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Companys Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our companys use of the federal E-Verify program to check work eligibilityIn EnglishIn Spanish

About the Company

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Circle K Stores Inc