$100,000–$110,000 Per Year
Northern Taphouse in Lakeville is looking for a General Manager
Salary Range: $100k-$110k base. Bonus. Full Benefits. PTO.
Are you a dynamic leader with a passion for hospitality and a knack for running a top-notch restaurant? Do you thrive in a family-oriented environment where every team member is valued and every guest is treated like family? If so, we want YOU to join our team!
About Us: We are a beloved family-owned restaurant known for our warm atmosphere, delicious food, and exceptional service. For over 15 years, we've been a cornerstone of the community, and we are now looking for a General Manager who shares our commitment to excellence and hospitality.
Key Responsibilities
1. Leadership & Team Management
- Recruit, hire, train, and develop high-performing management and hourly teams.
- Create and maintain a positive, motivated, and accountable culture focused on hospitality and teamwork.
- Provide ongoing coaching and performance feedback; conduct regular performance reviews.
- Maintain staffing levels and schedules to balance labor costs with business demands.
- Lead daily pre-shift meetings, weekly manager meetings, and regular one-on-ones.
2. Guest Experience & Service Standards
- Ensure every guest receives outstanding hospitality, consistent food quality, and efficient service.
- Handle guest inquiries, feedback, and complaints professionally, ensuring timely resolution.
- Maintain a visible presence on the floor during peak hours, engaging with guests and staff.
- Uphold cleanliness, safety, and sanitation standards throughout the restaurant.
3. Financial Performance & Reporting
- Achieve budgeted sales, labor, and cost of goods (COGS) targets.
- Analyze weekly and monthly P&L statements; identify and correct variances.
- Control controllable expenses (labor, supplies, food/beverage waste, repairs).
- Implement systems to improve productivity and profitability.
- Manage cash handling, bank deposits, and financial recordkeeping.
4. Operations & Compliance
- Ensure all food, beverage, and service operations comply with company standards, local regulations, and health department requirements.
- Manage vendor relationships, inventory, and ordering for food, beverage, and supplies.
- Oversee maintenance of equipment and facilities; ensure the restaurant remains in top condition.
- Maintain compliance with all labor, safety, and alcohol laws.
- Ensure adherence to company policies and standard operating procedures (SOPs).
5. Marketing & Community Engagement
- Partner with corporate/marketing teams to execute local promotions and events.
- Build relationships within the local community and represent the brand positively.
- Drive initiatives to grow sales through local outreach, loyalty programs, and special events.
6. Strategic Leadership
- Collaborate with ownership and regional leadership to set quarterly and annual goals.
- Identify opportunities for growth, innovation, and operational improvement.
- Support new menu rollouts, training initiatives, and company projects.
- Mentor assistant managers for internal promotion and succession planning.
Why Join Us?
- Be part of a close-knit, supportive family environment
- Opportunity to make a real impact on the success and growth of our restaurant
- Competitive salary and benefits package
- Room for professional growth and development
Join us in creating memorable dining experiences and be a part of our restaurant family!