Northview Kids Serving Coordinator & Administrator

Job Title: Northview Kids Serving Coordinator & Administrator

Category: Campus Staff

Supervisor: Northview Kids Director/Pastor

Classification: Full-time, non-exempt, weekend required

Date: July 2026

Purpose of the Role

The Northview Kids Serving Coordinator & Administrator’s primary responsibilities are two-fold;

• To support the Northview Kids staff in recruiting and training new Carmel Campus team members. This includes the team member recruitment process, orientation, test drives, training, appreciation, and requirements.
•  To do all the administrative work for our Family Framework events and support the Director and Coordinators in administrative tasks associated with Rock and Planning Center. 
  
  

MIT’s (Most Important Tasks)

1. Oversee the onboarding process (from start to finish) of new team members & communicate weekly with test drives

2. Support Director and Coordinators in Administrative Tasks Associated with Rock and Planning Center and oversee the administrative side of our Family Framework events (FX, Baby Dedication, Bible Presentation & Family Rhythms, Level Up Weekend, etc.)

3. Assist with Family Ministry events including, but not limited to

• Family Framework events
• Team Member training appreciation
• SOWO
• Summer Serve
  
  

4. Meet with parents and team members on a regular basis

5. Assist in classroom during services when needed

Essential Duties

• Leads Northview Kids ministry recruitment campaigns
• Serves as the initial contact person and source of information for potential team members serving in Northview Kids
• Provides leadership in assimilation and follow-up of potential team members
• Develops the strategy and system for collecting data, following up on data, meeting, and interviewing potential team members
• Works with Northview Kids Staff to maintain and update team member orientation materials (handouts, contact information, etc.)
• Provides organization and oversight for team member events (SOWO, Summer Serve, etc.)
• Provides direction to the ways we target and assimilate team members into NV Kids through creative venues (website, Next Experience, membership)
• Strives to improve personal and professional skills by looking for and participating in learning opportunities
• Uses their presence in the Northview Kids weekend services to encourage and appreciate Team Members
• Follow up with potential team members through emails, phone calls, and face-to-face conversations
• Processes all Team Member Applications, References, and Background Checks for Carmel campus
• Manages all Carmel Kids team members in Planning Center and Rock database
• Signs all team member birthday cards
• Attends Carmel Team meetings
• Weekend follow-up: Update room assignments for kids & submit tickets for check-in issues, etc.
• Oversee volunteer check-in
• Troubleshoot any issues with the check-in process
• Help area coordinators with any issues that come up during the service (texting families, holding children, check-in and check-out, etc.)
• Creates new campaigning ideas to reach potential team members
• Helps Coordinators with their training and appreciation events
• Serves at all Family Framework Carmel Kids events (FX, Baby Dedication, etc.)
• Captures Team Member Photos for the database
• Oversees the Family Ministry Resource Wall
• Attends monthly Huddles, monthly NVK all-campus Team meetings, and NVK Pod meetings, as assigned

Supervisory Responsibilities

This position works with volunteers and must have an understanding that volunteers are key to the ministry of the church. The employee must have a heart to recruit, train, equip and support volunteers in fulfilling their roles.

This job description was an attempt to list all normal job activities. There may be additional duties and responsibilities required of the employee not listed in this description.

Minimum Qualifications

• Bachelor’s degree (B.A.) in related field
• 1-3 years of related experience working in volunteer recruiting
• Ability to effectively manage time
• Strong organizational and project management skills
• Ability to work independently and manage multiple initiatives