Hello,
Greetings!!!
This is Harsh from Jconnect INC. Below is the requirement with my client. Please share your updated resume and below details.
Title: Now Assist AI Agent / LLM Topic Developer
Location: Scottsdale, AZ |Omaha, NE |Chicago, IL | Washington, DC | New York, NY |Austin TX |San Jose ,CA | No Remote (Onsite role)
Duration: Full-time
JOB DESCRIPTION:
Now Assist AI Agent / LLM Topic Developer
Strong hands-on and leadership experience in Servicenow AI Agent Studio(Yokohoma/Zurich).
• Practical experience on NowAssist Skills Kit.
• Strong knowledge and hands-on experience on LLM Topic configuration.
• Build and configure AI agents (virtual agents, copilots) on ServiceNow
• Design multi-step agent workflows for real scenarios
• Use Now Assist capabilities to automate:
• ITSM workflows (incidents, requests)
• HR / CSM use cases
• Create LLM-powered "topics" (use cases) for agents
• Design:
o Prompts
o Instructions
o Guardrails
• Tune responses for:
o Accuracy
o Tone
o Business context
• Define dialog flows:
• Intents
• User journeys
• Fallback handling
Ensure:
• Natural conversation
• Minimal friction
Improve metrics like:
• Containment rate
• Resolution rate
If you are interested, please send me your updated resume ASAP with below details:
Full Name:
Current Location/Zip:
Expected rate:
Willingness to travel/relocate to job location:
Visa/Work Permit Status:
Notice Period/Availability to Start:
Preferred Interview timings (Specify Time zone):
Education Details (Bachelor's degree/ Year of Passing/ University):
3-4 lines Experience Summary according to the job description:
LinkedIn URL:
Looking forward for your response..
Thanks and Regards,
Harsh Srivastava
Jconnect Infotech Inc.
Cherry Hill, NJ 08034
Email: harsh@jconnectinc.com
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