Amazon.com Inc logo

NPI & Sustaining Engineering Manager, Avionics

Amazon.com Inc
  • Redmond, WA
    3 days ago

    Job Description

    Amazon Leo is Amazon"s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

    Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    We are looking for an Avionics NPI & Sustaining Engineering Manager to lead the production-facing engineering function for Amazon Leo"s avionics bus hardware. This team supports new product introduction and sustaining engineering across released avionics designs in production.

    You will lead a team of experienced engineers supporting multiple avionics LRUs and will be responsible for establishing priorities, developing technical capability, and ensuring effective engineering support for production.

    Key job responsibilities

    • Lead a team of engineers responsible for new product introduction and sustaining engineering across Amazon Leo avionics bus LRUs.
    • Own the development organization"s production-facing engineering support model for released avionics hardware.
    • Drive successful transition of new and revised avionics hardware from development into stable production.
    • Ensure rapid technical response to production hardware and test issues, including triage, containment, disposition, root-cause investigation, and corrective action.
    • Establish clear ownership and operating mechanisms for MRB, production hardware troubleshooting, and acceptance test issues across the avionics bus portfolio.
    • Partner with avionics design engineering to ensure recurring production issues result in appropriate design, test, documentation, or process improvements.
    • Work closely with manufacturing engineering, test engineering, quality, operations, supply chain, and program teams.
    • Use production data including yield, failure trends, test escapes, cycle time, nonconformance trends, and recurring support demand to identify systemic improvement opportunities.
    • Drive improvements to manufacturing test flows, troubleshooting methods, engineering documentation, and production support processes.
    • Balance immediate production needs with longer-term improvements that reduce technical debt and improve scalability.
    • Communicate production engineering health, technical risks, recurring issues, and recovery plans to engineering and program leadership.

    A day in the life

    As the Avionics NPI & Sustaining Engineering Manager, you will lead a team operating at the boundary between hardware development and production.

    Your team may be resolving a production test failure, driving root cause on a recurring issue, or partnering with design or test engineering on corrective actions. You will prioritize work across multiple LRUs, remove execution gaps, and ensure production learning drives better hardware, test, and engineering processes.

    About the team

    The Avionics Electrical Engineering organization designs and delivers electrical hardware supporting Amazon Leo"s satellite bus.

    The NPI & Sustaining Engineering team is the production-facing portion of the avionics development organization. We partner with design engineering, manufacturing, test, quality, and operations to introduce new hardware into production and sustain released designs at scale.

    Our team works across the avionics hardware portfolio to help ensure designs can be repeatedly built, tested, debugged, and delivered in a high-rate production environment.

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Acceptance Testingunmatched
    • Avionicsunmatched
    • Corrective Actionunmatched
    • Debugging Skillsunmatched
    • Documentationunmatched
    • Electrical Designunmatched
    • Electrical Engineeringunmatched
    • Engineering Managementunmatched
    • Establish Prioritiesunmatched
    • Failure Analysisunmatched
    • Governmentunmatched
    • Hardware Administrationunmatched
    • Hardware Developmentunmatched
    • Hardware Quality Assuranceunmatched
    • Hospitalunmatched
    • Leadershipunmatched
    • Manufacturingunmatched
    • Manufacturing Engineeringunmatched
    • Manufacturing/Production Testingunmatched
    • Organizational Development/Managementunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Product Supportunmatched
    • Product/Service Launchunmatched
    • Production Supportunmatched
    • Production Systemsunmatched
    • Quality Assurance Methodologyunmatched
    • Regulationsunmatched
    • Root Cause Analysisunmatched
    • Supply Chain Operationsunmatched
    • Support Documentationunmatched
    • Team Lead/Managerunmatched
    • Technical/Engineering Designunmatched
    • Test Designunmatched
    • Testingunmatched
    • United States Citizenunmatched

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