3rd Level Support, Administrative Skills, Authentication, CCNP - Cisco Certified Network Professional, Cisco ASA (Adaptive Security Appliance), Cisco Network Systems, Cisco Routers, Cisco Switches, Communication Skills, Computer Hardware, Computer Networks, Computer Software, Customer Relations, Customer Support/Service, Documentation, Government, High School Diploma, Information Systems/Technology IS/IT Administration, Linux Operating System, Local Area Network (LAN), Medical Office, Metrics, Microsoft Active Directory, Microsoft Windows Operating System, Network Administration/Management, Network Configuration Management, Network Operations Center, Network Performance/Analysis, Network Router Configuration, Network Support, Network Switching, Network System Hardware, Network Systems, Operations Processes, People Management, Presentation/Verbal Skills, Python Programming/Scripting Language, RADIUS (Remote Authentication Dial-In User Service), Regular Expressions, Routing Protocols, SNMP (Simple Network Management Protocol), Security Monitoring, Service Delivery, Software Configuration Management, Switched Fabric, Systems Administration/Management, Systems Reliability, TACACS (Terminal Access Controller Access Control System), Technical Leadership, Technical/Engineering Design, Unix Operating Systems, User Account Administration, VMWare vCenter, VPN (Virtual Private Network), Wide Area Network (WAN), Wireless Communications, Wireless LAN, Writing Skills