NTC Training Coordinator

COMPANY OVERVIEW

Founded in 2012, IB3 Global Solutions is a Veteran-Owned Small Business (VOSB).  IB3 Global Solutions is a national security company specializing in technical services, strategic advisory services, mission integration, and workforce development that strengthen America's strategic deterrence and counterproliferation enterprise. We support the Department of Energy, Department of War, National Nuclear Security Administration, Department of Homeland Security, and other national security customers through highly specialized technical, analytical, and mission support services.

POSITION SUMMARY

The Training Coordinator provides administrative registration, virtual producer, and learning management system (LMS) support to the training department manager and to their assigned program. Possible programs the Training Coordinator may support include Enterprise Learning and Development (ELD). This position is responsible for assisting in department administration and course preparation activities according to NTC procedures. This position will be the main point of contact for all customer service requests. This position could serve as a backup training coordinator for other programs on an as needed basis.

SALARY: $52,000

• NOTE: This position falls under the Service Contract Act (SCA).

ESSENTIAL JOB FUNCTIONS & DUTIES

• Coordinates, tracks, and monitors training and special program assignments, schedules, and meetings.
• Documents and distributes meeting notes.
• Schedules meetings and events.
• Supports training preparation activities for instructor-led and virtual deliveries according to NTC procedures.
• Routinely carries out recurring duties and assignments.
• Establishes, organizes, and maintains printed and electronic records in compliance with Records Information and Disposition requirements.
• Serves as the main point of contract for all customer service requests.
• Provide registration support to DOE personnel following established procedures and desktop guides.
• Maintain a familiarity and proficiency with job related software (e.g., Adobe Connect, Microsoft Suite, Vision).

Requirements

MINIMUM QUALIFICATIONS

• Strong written and verbal communication skills.
• Strong interpersonal and team skills and ability to interact effectively with diverse individuals.
• Initiative, including ability to organize and prioritize multiple concurrent tasks and work independently.
• Demonstrated knowledge of and ability to apply general office practices and procedures.
• Professional appearance and demeanor.
• Ability to obtain and maintain Department of Defense/War (DOD/W) installation access, which will involve obtaining a Defense Biometric Identification Data System (DBIDS)card.
• Participation in IB3's Workplace Substance Abuse Program (WSAP), including random drug testing.

EDUCATION AND CERTIFICATION(S) REQUIRED

• High school diploma or G.E.D.
• Associate’s degree from an accredited college, university, business, or technical-vocational school, preferred

PREFERRED QUALIFICATIONS

• Two (2) or more years of administrative support experience related to or comparable to the position, preferred.
• Experience supporting government (ideally DOE) agencies and programs, preferred.
• Knowledge of computer security practices and procedures.
• Ability to screen various types of documents and verify the accuracy and completeness of data in source and supporting documents or reports and track and correct discrepancies.
• Experience maintaining master database, complete arithmetic computations, make adjustments and special entries, and reconcile master database with source documents and project data.
• Experience with virtual meeting platforms (Cisco WebEx, Adobe Connect).
• Experience with Microsoft Suite (Outlook, Word, PPT, Teams)
• Ability to learn new software features quickly and effectively.
• Strong customer service experience.

WORKING CONDITIONS

• Position is 100% on site at the NTC facilities on Kirtland Air Force Base, Albuquerque, NM. Remote work is not permitted.
• This is a salaried, nonexempt position. Overtime hours must be expressly authorized in writing by the IB3 Program Manager.
• Candidate must be able to sit for long periods of time, regularly converse with coworkers.
• Candidate may be required to walk; use hands to finger, handle, or feel; and reach with hands and arms. Candidate may occasionally be required to stand, climb or balance and stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision.

BACKGROUND CHECK & DRUG TEST NOTICE TO APPLICANT

IB3 Global Solutions is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-employment background investigation and drug screening. The drug screening will involve a 10-panel urine test in compliance with all EEOC and FCRA regulations. Further, all employees are subject to being randomly selected for drug testing without advance notification during their employment. The background investigation may involve verifying or reviewing any of the following relevant information:

• Social Security Number
• Criminal Convictions & History
• Prior Employment History
• Educational History

Benefits

• Company-paid medical, dental, vision
• 401(k) with Employer Match
• Life Insurance
• Financial Advisor access
• Disability Insurance
• Paid Time Off, Sick Leave and Paid Holiday
• Health & Wellness Program
• Employee Assistance Program

Equal Employment Opportunity. IB3 provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, veteran status, genetics, sexual orientation, or non-disqualifying physical or mental handicap or disability.

Americans with Disabilities Act (ADA). Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation.  The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities. This job description reflects the general duties, responsibilities and competencies considered necessary to perform the essential duties & responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. IB3 Global Solutions may change the specific job duties with or without prior notice based on the needs of the organization.