Nurse Manager- 710180

Job Summary

This position is located at Bristol Family Medicine.

Responsible to the Medical Director for the management/oversight of the clinical staff and clinical area. Serves as a vital team member within the Patient Centered Medical Home; develops clinical policies and procedures in cooperation with Medical Director and/or designee; provides patient care; supervises clinical staff; evaluates patient flow and makes recommendations; maintains equipment and medical supplies; serves as coordinator for OSHA, Building Coordinator/Assistant Building Coordinator, CLIA waived Point of Care Lab, Vaccines for Children and other state/ federal programs as needed; serves as super-user for electronic health records; and, performs other related administrative duties as assigned.

Knowledge, Skills, and Abilities

• Ability to fulfill all the expectations of the RN Scope of Practice.
• Knowledge of state institution procedures. Knowledge of health care insurance, including private insurance, Medicare, and TennCare.
• Ability to communicate professionally and effectively within a diverse clinical setting (patients, staff, residents, physicians, ETSU departments, community agencies, etc.).
• Ability to analyze, revise, and develop nursing policies and procedures.
• Ability to effectively supervise clinical staff, including the ability to complete performance evaluations, train employees, solve staffing shortage challenges, manage leave requests, provide coaching/mentoring/discipline, handle conflict, and offer solutions, etc..
• Ability to coordinate, analyze, and synthesize data.
• Ability to present training in a clear, concise manner; ability to evaluate training outcomes and make adjustments as necessary.
• Ability to exercise good judgment in evaluating situations and making decisions, both in daily scenarios and in emergency situations.
• Ability to handle confidential information appropriately, maintaining compliance with HIPAA regulations. Knowledge of various state, federal, and agency regulations (ETSU, OSHA, CLIA, Vaccines for Children, etc.) and ability to manage data, maintain compliance, and fulfill requirements as needed.
• Ability to utilize electronic health records for daily operations and the ability to train others.
• Ability to use standard office equipment (fax, scanner, etc.).
• Ability to use various email and word processing programs (Microsoft Office preferred).
• Knowledge of various patient referral/educational resources and ability to refer patients and distribute information discreetly and professionally.
• Knowledge of ICD and CPT coding.
• Knowledge of medical terminology.

Required Qualifications

• Bachelor's degree in nursing required.
• Registered Nurse (RN) licensure required.
• Five Years of RN experience required; three years of supervisory experience required; and, at least one year of experience in a medical office setting required.

Compensation and Benefits

• Job Family - Medical Nurse 3
• Market Range - 9 Salary Schedules
• For information on benefits, please visit www.etsu.edu/human-resources/benefits/.
• Application Instructions
• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Applicants must attach the following documents: cover letter, resume, license and transcript.
• Employment is contingent on a satisfactory background check.

ETSU is an Equal Opportunity Employer

University Overview (as needed)

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution''s mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution's focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position''s essential functions satisfactorily with or without reasonable accommodations.