Position Summary
The Manager of Outpatient Infusion is responsible for the clinical, operational, and administrative leadership of the outpatient infusion department. This position oversees staff performance, recruitment, orientation, competency assessment, professional development, quality improvement initiatives, patient safety, regulatory compliance, fiscal stewardship, and daily department operations.
Working collaboratively with physicians, pharmacy, Infection Prevention, and organizational leadership, the Manager ensures efficient workflows, exceptional clinical outcomes, and an outstanding experience for patients and caregivers.
Principal Responsibilities
- Provide strategic and operational leadership for the Outpatient Infusion department while ensuring the delivery of high-quality, patient-centered care.
- Direct the daily operations of the infusion center, including patient flow, staffing, scheduling, resource allocation, and departmental productivity.
- Recruit, interview, hire, mentor, coach, and evaluate clinical staff while fostering a culture of accountability, collaboration, and professional growth.
- Lead orientation, competency assessment, ongoing education, and performance development programs for clinical team members.
- Collaborate with physicians, advanced practice providers, pharmacy, and interdisciplinary teams to optimize clinical workflows and improve patient outcomes.
- Oversee the safe administration of chemotherapy, immunotherapy, biologic therapies, blood products, and other infusion treatments while ensuring adherence to evidence-based practice and safety standards.
- Develop, implement, and monitor quality improvement initiatives focused on patient safety, operational efficiency, patient satisfaction, and clinical excellence.
- Monitor departmental quality metrics and patient outcome data, using findings to implement process improvements and achieve performance goals.
- Ensure compliance with Joint Commission standards, Environment of Care (EOC), Infection Prevention, OSHA, state and federal regulations, and organizational policies.
- Develop, review, and maintain departmental policies, procedures, and clinical practice guidelines to support regulatory compliance and best practices.
- Partner with pharmacy leadership to ensure safe medication management, chemotherapy handling, and compliance with infusion protocols.
- Promote a culture of patient safety through oversight of infection prevention practices, medication safety, emergency preparedness, and regulatory readiness.
- Manage departmental budgets, operating expenses, supply utilization, and capital equipment planning while maintaining fiscal responsibility.
- Analyze staffing needs, productivity, and operational performance to maximize efficiency and support organizational goals.
- Lead departmental initiatives that improve patient access, reduce wait times, and enhance the overall patient experience.
- Foster strong relationships with physicians, clinical departments, and organizational leadership to support program growth and strategic initiatives.
- Communicate effectively across interdisciplinary teams, resolve operational challenges, and promote a positive, inclusive work environment.
- Perform other related duties as assigned.
Education
- Bachelor of Science in Nursing (BSN) required.
- Master of Science in Nursing (MSN), Healthcare Administration, Business Administration, or a related field preferred.
License & Certifications
- Current New Jersey Registered Nurse (RN) license required.
- Basic Life Support (BLS) certification required.
- Chemotherapy and Biotherapy Provider Certification required.
- Oncology Certified Nurse (OCN) certification preferred.
Experience
- Minimum of five years of progressive nursing experience required.
- Recent oncology and/or hematology nursing experience is required.
- Previous leadership experience as a Charge Nurse, Assistant Nurse Manager, Nurse Manager, or similar healthcare leadership role preferred.
- Experience managing or leading an outpatient infusion center, oncology practice, ambulatory infusion department, or related specialty strongly preferred.
- Demonstrated experience with quality improvement, regulatory compliance, staff development, and operational management.
Knowledge, Skills & Abilities:
- Comprehensive knowledge of outpatient oncology and hematology infusion services, including chemotherapy, immunotherapy, biologic therapies, blood product administration, and supportive care.
- Strong understanding of oncology nursing standards, infusion safety practices, and regulatory requirements.
- Proven leadership, coaching, conflict resolution, and team-building skills.
- Excellent communication, organizational, and interpersonal abilities.
- Experience with budgeting, productivity management, workforce planning, and performance improvement.
- Ability to analyze operational and clinical data to support informed decision-making and continuous improvement.
- Demonstrated commitment to patient-centered care, employee engagement, and clinical excellence.
At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Atlantic Health Morristown Medical Center, Morristown, NJ
- Atlantic Health Overlook Medical Center, Summit, NJ
- Atlantic Health Newton Medical Center, Newton, NJ
- Atlantic Health Chilton Medical Center, Pompton Plains, NJ
- Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
- Atlantic Health Goryeb Children''s Hospital, Morristown, NJ
- Atlantic Health CentraState Healthcare System, Freehold, NJ
- Atlantic Medical Group
- Atlantic Visiting Nurse
- Atlantic Mobile Health
- Atlantic Rehabilitation
We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.
We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
- Chosen for 17 years by Fortune as one of the magazine's "100 Best Companies to Work For."
- Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the "World's Best Hospitals" in 2026.
- Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings.
- Atlantic Health scored four "A" grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.
- Atlantic Health Morristown and Atlantic Health Overlook are New Jersey''s only hospitals to be named among America''s 50 Best hospitals by Healthgrades in 2026.
- Named by Becker''s Healthcare as one of the "165 Top Places to Work in Healthcare - 2026.
- Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
- Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025.
- Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.
Located in Pompton Plains, New Jersey, Chilton Medical Center has been ranked the top mid-sized hospital in NJ for six years in a row, according to Castle Connolly. The Leapfrog Group gave us an "A" Hospital Safety Grade and we''ve received the Lifeline Bronze Receiving Quality Achievement Award from the American Heart Association. In addition, The Joint Commission recognized us as a Primary Stroke Center. We were awarded the American Heart Association/American Stroke Association's Get With The Guidelines-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite. We achieved Magnet recognition from the American Nurses Credentialing Center. ANCC's Magnet Recognition Program identifies superior quality in nursing care and is the highest national honor for nursing excellence.
Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Team Member Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT
Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.