Essential Duties and Major responsibilities:
• Organization & coordination of Suboxone and Vivitrol schedules, distribution of patients across sites and
provider time blocks. Management of provider registry for patient receiving MAT.
• Be the patient contact and point person for accurate information for patients and providers regarding
protocols for Suboxone and Vivitrol patient education materials
• Patient contact link for patient counseling, as well as patient contact link for primary care.
• Provide support during screening, intake, induction, stabilization & maintenance phases of patient
treatment.
• Conduct random nurse visits as directed by provider to insure compliance and minimize diversion of
prescribed medications.
• Responsible for providing clear vision and oversight for all aspects of the program and any grants mandates
associated with the program.
• Required to attend mandatory program meetings and trainings.
• Ensure staff receive all appropriate training mandated by grants and/or CHC
• Program oversight requires travel to, provider support, staff management and patient care at all CHC sites.
• Develop and maintain relationship with DPH, including monthly submission of data management system file
extractions.
• Develop individualized case management plan in coordination with the member and provider to reach timely
and appropriate patient centered goals.
• Communication with providers, patients and the patient’s families when appropriate
• Maintains the treatment database for those patients enrolled in the program and pertinent to any associated
grants.
• Monthly reporting to Quality Improvement Committee and other committees as requested.
• Conduct audits and reviews to monitor compliance with agency policies and procedures by program staff.
• Work collaboratively with CHC supervisors and department managers.
• Participates in defining program standards, practices, and educational needs of OBOT/MAT staff
• Ensures safe, compassionate, confidential
• Annual evaluations, competencies, scheduling, delegating work and taking disciplinary actions when
needed for program staff
• Counsels and support staff on personnel issues such as career development, work problems or
interpersonal conflicts.
• Participates in quality improvement and PCMH initiatives.
• Participates in Health Centers community activities (health fairs, OBOT community outreach)
• Demonstrates excellent customer service and effective communication skills by email or calling via
telephone in regards to meetings, staff updates, and other correspondence as needed.
• Demonstrates team building skills
• Demonstrates analytic and data management skills using a variety of PC based software, including MS
Office (Word, Excel, and Power Point)
• Demonstrates understanding and commitment to the mission of the health center
• Demonstrates understanding and commitment to the established CHC Values and Standards
• Works independently on special nonrecurring and ongoing projects as needed.
• Perform related duties as required and assigned.
Minimum Qualifications:
• Registered Nurse degree required, Bachelor of Science Nursing preferred
• Work experience in an ambulatory medical office environment.
• Proof of Leadership experience.
• Currently registered as a Registered Nurse in the Commonwealth of Massachusetts and its Board of
Registration in Nursing
• Computer skills for accurate data entry
• AHA BLS Health Care Provider certification or equivalent
• Demonstrated interpersonal relationship skills
• Demonstrated written and verbal communication skills in English
• Demonstrated ability to work in a fast-paced medical office environment
Supervision Exercised: Supervises OBOT/MAT program staff.
Competencies: Individual departments may develop competencies which will be communicated and maintained
through CHC’s performance evaluation system.
Environmental Working Conditions: Usual working environment found in outpatient primary care office setting.
Exposure to blood products, body fluids, cleaning solutions, and medications.
Physical and Mental Requirements: The physical and mental demands are representative of those that must be
met by an employee to successfully perform the essential duties of this job with or without a reasonable
accommodation. The position requires the ability to self-transport, in a timely manner. The ability to travel out of
state to attend conferences or other health or health center related events.