Nurse Manager- PACU/Periop - Penn Presbyterian Medical Center

Penn Medicine
  • Philadelphia, PA
    3 days ago

    Job Description

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    Current UPHS-paid Employees must CLICK HERE to apply on the Internal job board

    Nurse Manager- PACU/Periop - Penn Presbyterian Medical Center

    Job ID: 335529

    Category: Management/Leadership

    Work Type: FT

    Location: Philadelphia, PA, United States

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    Description

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

    Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life\'s work?

    Summary:

    • Assumes 24 hour accountability for the operation of the designated Periop/PACU unit at PPMC. This includes the provision of leadership to improve patient care, enhance professional development and achieve nursing goals.

    Responsibilities:

    Employee Engagement & Satisfaction

    • Regularly meet with employees to strengthen communication, foster engagement, and build productive working relationships.
    • Promote a culture focused on patient satisfaction, quality care, and strong financial performance.
    • Analyze employee satisfaction data and identify opportunities for improvement.
    • Collaborate with staff to develop and implement action plans that improve engagement and workplace effectiveness.
    • Eliminate process workarounds and promote accountability through collaboration and problem-solving rather than blame.

    Leadership & Operational Excellence

    • Partner with UPHS, clinical, and entity leadership to develop programs, services, and initiatives that anticipate future customer needs and support organizational growth.
    • Establish and update departmental processes and work practices that support operational excellence.
    • Drive operational integration and alignment of communications with nursing and non-nursing leadership.
    • Monitor survey feedback, analyze trends, and implement improvement strategies.
    • Share performance data with staff and facilitate collaborative improvement efforts.
    • Manage patient/client complaints and ensure timely resolution and follow-up.
    • Ensure staff understand and demonstrate service recovery best practices.

    Quality & Patient Safety

    • Build department processes aligned with the Institute of Medicine (IOM) Six Aims for Improvement:

    • Safe

    • Effective

    • Patient-Centered

    • Timely

    • Efficient

    • Equitable

    • Implement operational improvements using performance and patient safety data.

    • Maintain and communicate Environment of Care standards, including safety, security, hazardous materials, emergency preparedness, medical equipment, and utility management.

    • Continuously improve operations to maintain regulatory compliance and achieve clinical excellence.

    • Participate in and support patient safety initiatives, including FMEA and RCA activities.

    • Identify, monitor, and improve quality metrics through ongoing staff engagement and action planning.

    Regulatory Compliance

    • Ensure compliance with federal, state, and local regulations and accreditation standards, including TJC, Department of Health, FDA, HIPAA, HCFA, DPW, and other applicable agencies.
    • Demonstrate understanding of Magnet standards and support organizational alignment with those standards.
    • Maintain continuous survey readiness and compliance monitoring.

    Change Management & Communication

    • Develop and implement change management strategies that support organizational goals.
    • Facilitate effective communication plans for major initiatives and organizational changes.
    • Ensure consistency of messaging across audiences while reflecting UPHS core values.
    • Manage routine and crisis communications as needed.
    • Evaluate the effectiveness of change initiatives and implementation plans.

    Nursing Leadership

    • Provide leadership and vision for the Nursing Practice Model.
    • Participate in staff selection, development, coaching, and performance evaluations.
    • Collaborate with interdisciplinary teams to identify, share, and implement best practices.
    • Partner with physicians and administrators to advance cost-effective, high-quality patient care.

    Shared Governance

    • Mentor unit council leadership and provide guidance in problem-solving, conflict resolution, and meeting management.
    • Support staff participation in Shared Governance activities.
    • Track and monitor release time associated with council participation.
    • Facilitate council decision-making, action planning, and achievement of established goals.
    • Assess educational and developmental needs of council members.

    Community Engagement

    • Represent the Hospital of the University of Pennsylvania within the community.
    • Support nursing participation in community outreach, health education, and screening initiatives.
    • Participate in community boards, committees, and organizations as appropriate.
    • Support nursing student clinical experiences and partnerships with schools of nursing.

    Patient Flow & Care Coordination

    • Promote efficient patient flow through effective care coordination practices.
    • Collaborate with physicians, APNs, and interdisciplinary teams to optimize throughput and patient movement.
    • Utilize patient flow reporting to identify efficiency gaps and implement improvements.
    • Communicate patient flow successes and barriers to leadership.

    Evidence-Based Practice & Research

    • Collaborate with Clinical Nurse Specialists and other leaders to disseminate evidence-based nursing interventions and care delivery models.
    • Support implementation of best practices that improve patient outcomes and reduce costs.
    • Partner with nursing schools and researchers to advance research-based care and nursing practice innovations.

    Financial Management

    • Develop an understanding of healthcare revenue and reimbursement.
    • Assist in the development and management of departmental budgets.
    • Monitor financial performance and explain budget variances.
    • Review expense reports and address discrepancies.
    • Identify opportunities to reduce costs while maintaining quality outcomes.
    • Support supply value initiatives and effective resource allocation.
    • Balance staffing and financial models to achieve organizational objectives.

    Workforce Planning & Talent Management

    • Develop workforce and succession plans for current and future staffing needs.
    • Support Magnet and Shared Governance initiatives and principles of inclusion.

    Recruitment & Onboarding

    • Recruit and hire qualified staff who align with organizational values and operational needs.
    • Ensure effective onboarding and orientation processes.
    • Establish clear expectations, accountabilities, and performance measures during the probationary period.

    Employee Development

    • Foster continuous professional growth and career development.
    • Create learning plans and stretch opportunities for staff.
    • Conduct timely and effective performance management activities.
    • Recognize and reward strong performance.
    • Address performance concerns promptly and directly.
    • Complete annual performance evaluations.

    Employee Retention & Engagement

    • Implement employee retention strategies.
    • Support employee engagement survey activities and action planning.
    • Promote positive employee relations and effective communication.
    • Champion employee recognition programs.
    • Support competitive and market-based compensation practices.

    Human Resources & Employee Safety

    • Ensure effective credentialing and monitoring processes for nursing staff.
    • Maintain compliance with labor laws and federal and state employment regulations.
    • Promote a safe working environment and support employee safety initiatives.

    Credentials:

    • BLS/CPR as a healthcare provider as per the American Heart Association (Required)
    • Registered Nurse - PA (Required)

    Education or Equivalent Experience:

    • Bachelor of Science Nursing (Required)
    • Master of Science Nursing or currently matriculated in a master\'s level program (Required)
    • 5+ years Progressive nursing experience required with demonstrated leadership and management skills (Required)

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life\'s Work

    We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

    Current UPHS-paid Employees must CLICK HERE to apply on the Internal job board

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    Numbers & Facts

    LocationPhiladelphia, PA

    Skills

    • Accreditation Standardsunmatched
    • Basic Life Support (BLS)unmatched
    • Best Practicesunmatched
    • Budget Managementunmatched
    • Budgetingunmatched
    • Business Strategyunmatched
    • CPR Certificationunmatched
    • Career Developmentunmatched
    • Category Managementunmatched
    • Centers for Medicare and Medicaid Services (CMS)unmatched
    • Change Managementunmatched
    • Clinical Nursingunmatched
    • Clinical Supportunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Community Healthunmatched
    • Compensation and Benefitsunmatched
    • Conflict Resolutionunmatched
    • Continuous Improvementunmatched
    • Cost Controlunmatched
    • Data Analysisunmatched
    • Employee Benefitsunmatched
    • Employee Relationsunmatched
    • Employee Retentionunmatched
    • Employment Lawunmatched
    • Environmental Communicationsunmatched
    • Expense Reportsunmatched
    • FDA (Food and Drug Administration)unmatched
    • Failure Mode and Effects Analysis (FMEA)unmatched
    • Federal Laws and Regulationsunmatched
    • Financial Managementunmatched
    • Financial Modelingunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Hazardous Materials/Substancesunmatched
    • Health Departmentunmatched
    • Health Educationunmatched
    • Healthcare Providersunmatched
    • Healthcare Reimbursementunmatched
    • Hospitalunmatched
    • Human Resourcesunmatched
    • Improvement Metricsunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Management Strategyunmatched
    • Medical Equipmentunmatched
    • Medicineunmatched
    • Mentoringunmatched
    • Needs Assessmentunmatched
    • Nursingunmatched
    • Nursing Managementunmatched
    • Onboardingunmatched
    • Operational Improvementunmatched
    • Operational Supportunmatched
    • Patient Careunmatched
    • Patient Safetyunmatched
    • People Managementunmatched
    • Performance Analysisunmatched
    • Performance Managementunmatched
    • Performance Metricsunmatched
    • Performance Reviewsunmatched
    • Postanesthesiaunmatched
    • Problem Solving Skillsunmatched
    • Quality Managementunmatched
    • Quality Metricsunmatched
    • Quality Monitoringunmatched
    • Quality of Careunmatched
    • Registered Nurse (RN)unmatched
    • Regulatory Complianceunmatched
    • Research Nursingunmatched
    • Research Skillsunmatched
    • Resource Managementunmatched
    • Retention Programsunmatched
    • Safety/Work Safetyunmatched
    • Set Goalsunmatched
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