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Nurse Manager - Specialty Services

Iconma

Sitka, AK

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JOB DETAILS
LOCATION
Sitka, AK
POSTED
7 days ago
Our Client, a Healthcare company, is looking for a Nurse Manager - Specialty Services for their Sitka, AK location.
 
Responsibilities:
  • Lead our Outpatient Specialty Clinic and elevate access to care in Southeast Alaska. As the RN Manager for Specialty Services, you’ll guide a skilled, mission driven team improving clinic operations, patient flow, safety, quality, and the overall patient experience—while making a measurable difference in Tribal health across our island community
  • Influence how care is delivered in a high impact outpatient setting
  • Supportive leadership and a positive, collaborative team
  • Lead the Specialty Clinic team—coaching, staffing, and building a culture of safety, quality, and respect
  • Partner closely with the Director of Specialty Services and the Supervisor of Scheduling & Referral Coordination to optimize schedules, referrals, and access
  • Standardize and improve workflows to enhance throughput, reduce wait times, and strengthen the patient experience
  • Ensure clinical reliability—policies, procedures, and competencies are current, understood, and consistently followed
  • Monitor key metrics (flow, access, quality indicators) and drive continuous improvement
  • Champion patient safety and regulatory readiness in the ambulatory environment
Leadership/Management
  • Provide day to day leadership and mentoring to the clinic staff to proactively reduce all barriers to access, standardize consistent processes and improve the patient experience.
  • Identify and correct any staff and clinic flow or system issues.
  • Mentor staff and constantly seek feedback from nursing and other clinic staff and providers.
  • Hold regular clinic meetings to promote staff engagement, consistency, and improve clinic quality, safety, efficiency and patient experience.
  • Act as an overall clinic leader to improve specialty & surgery clinic services.
Staffing
  • Recruit, orient, and mentor staff. 
  • Provide for professional growth and development of nursing and clinic staff.
  • Orient personnel concerning all new policies, procedures, routines and operating new equipment.
  • Address employee relations issues timely with the help of the Specialty Director, as needed.
  • Direct and supervise nursing and clinic staff where indicated in assessment, evaluation, and treatment of patients to assure the highest quality of patient care is being provided.
  • Oversee annual competencies for all nursing and clinic staff.
  • Responsible for the maintenance of certifications and licenses, and systematic evaluation of Nursing Services QI/QA activities.
  • Assure daily clinic staffing is adequate.
  • Promote outstanding quality customer service through teamwork and communication.
Other
  • Establish and maintain supplies for clinic.
  • Recommend purchase of new or replacement equipment.
  • Maintain constant Joint Commission readiness for relevant areas including making sure policies, processes and the care environment are in compliance.
  • Maintain annual competencies including safety and infection control requirements.
  • Perform other duties as assigned, including special projects deemed necessary to provide comprehensive health services.
 
Requirements:
  • 5+ years of varied RN experience, including ≥1 year in ambulatory care
  • 2+ years supervisory/managerial experience in healthcare
  • Proven strengths in team leadership, change management, and service excellence
  • Associate's degree in Nursing
  • Bachelor's degree preferred
  • 5 years of varied clinical nurse experience including 1 year in the ambulatory care environment
  • 2 year of supervisory/managerial experience in the health care field
  • Active BLS
  • Clinical Competency required within 3 months of hire and every three years
  • Manager Competency required within 3 months of hire and every three years
  • Knowledge of the nursing process and the ability to apply this in the working environment.
  • Knowledge and demonstrated use of customer service principles.
  • Knowledge and demonstrated use of safety and infection control principles.
  • Clinical skills including a complete assessment, anticipation of needs, and specimen collection.
  • Technical skills including use of equipment such as computers and medical equipment.
  • Application of effective oral and written communications skills.
  • Skills in effective communication, both verbally and in writing.
  • Effective leadership skills, in a healthcare environment.
  • Ability to multi-task and work independently in fast paced environment.
  • Ability to maintain compliance with annual competencies.
  • Ability to problem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments.
  • Ability to anticipate needs of others and to seek help when appropriate.
  • Ability to move at a quick pace, stand for long periods of time, ability to bend, stoop, climb and move to the floor.
  • Minimum Years of Experience: 5
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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