Nurse Navigator - Emergency Department

Department: Administrative Emergency

Scheduled Bi-Weekly Hours: 80

Daily Work Times: 8am to 5pm

Provides comprehensive coordination of care for patients and their families/caregivers. Eliminates barriers to timely care, facilitates flow through system, facilitates post-discharge scheduling, increases patient and provider satisfaction, maintains point of contact with providers and serves as the first point of contact for patients and families.

• Performs assessment of patient care needs for new and ongoing patients, to identify clinical, social and logistical barriers to post-discharge care.
• Oversees the planning, scheduling, implementation and follow-up of follow-up appointments, referrals, diagnostic testing and procedures for navigated patients.
• Central point of contact for all navigated patients; including interaction with medical, nursing and ancillary services.
• Provides education to patients, families, and significant others; acts as an information resource to students, health care professionals, patients, and the public.
• Collects and reports data from patient on barriers, health care, medications, prior treatments, etc.
• Tracks order completion and follow up. Monitors patient compliance with patient treatment plan.
• Assists patients with referrals to outside resources and care coordination as needed.
• Designs or participates in the creation of health education materials.
• Provides and documents quality, personalized and evidence-based care and interventions.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. May develop and conduct in-service training programs.
• Complies with federal, state, and local legal and certification requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions. This includes compliance with all health care regulations, such as HIPAA and OSHA.
• Performs other related duties as required and directed.

Required:

• Nursing degree from an accredited educational institution.
• State licensure as a registered nurse.
• Three years of experience directly related to the duties and responsibilities specified.

Preferred:

• Bachelor's degree in nursing.
• One year prior work experience in clinical area.
• BLS certification.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time
• Requisition ID: 26002944
• Daily Work Times: 8a-5p
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No