Distinguishes the cancer services line by providing support for the patient experience, as well as improving access and overall customer satisfaction. Acts as a liaison between the physician, the patient, and other hospital staff. Assists physicians in the outpatient clinic and process requests by physicians and patients.
Responsibilities:
Key Responsibilities
Supports an exceptional patient experience throughout the cancer care journey.
Helps improve patient access to cancer services and overall satisfaction.
Serves as a liaison between patients, physicians, and hospital staff.
Assists physicians with outpatient clinic activities.
Processes and coordinates requests from physicians and patients.
Facilitates communication and helps ensure timely follow-up on patient needs.
Promotes coordinated, patient-centered care across the cancer services line.
Qualifications:
Minimum Qualifications
Age of Patients Served
Adults (18–64 years)
Geriatric patients (65+ years)
Education
Associate’s Degree required
Graduate of an accredited school of nursing
New hires effective June 14, 2017, must obtain a BSN within three (3) years of hire or transfer
Employees hired/transferred between August 1, 2013, and June 13, 2017, must follow the requirements outlined in their offer letter and job description
Employees hired/transferred prior to August 1, 2013, are grandfathered
BSN preferred
Licensure & Certifications
Licensed to practice nursing in the State of Florida
BLS from the American Heart Association
Professional nursing certification preferred
Required Skills
Strong nursing assessment skills
Strong patient and physician communication skills
Familiarity with patient care equipment
Knowledge of Joint Commission (JCAHO) and OSHA standards applicable to Radiation Oncology nursing
Experience
Less than one year of related experience required
1–2 years of Oncology experience preferred
Numbers & Facts
Location
Jacksonville, Florida
Job Type
Full-time
Skills
Basic Life Support (BLS)unmatched
Cancerunmatched
Communication Skillsunmatched
Customer Satisfactionunmatched
Geriatricsunmatched
Hospitalunmatched
Medical Assistanceunmatched
Nursingunmatched
Nursing Credentialsunmatched
OSHAunmatched
Offer Lettersunmatched
Oncologyunmatched
Outpatient Careunmatched
Patient Careunmatched
Patient Follow-upunmatched
Quality of Careunmatched
Radiation Therapyunmatched
Registered Nurse (RN)unmatched
The Joint Commission (TJC)unmatched
Time Managementunmatched
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