Acute Care, Basic Life Support (BLS), Clinical Assessment, Clinical Outcomes, Clinical Practices/Protocols, Communication Skills, Computer Maintenance, Customer Support/Service, Dental Insurance, Healthcare, Home Care, Insurance, Intravenous Therapies, Licensed Practical Nurse/Licensed Vocational Nurse, Life Insurance, Long-Term Care, Network Support, Nursing, Nutrition, Order Supplies, Organizational Skills, Patient Care, Patient Education, Problem Solving Skills, Quality of Care, Resolve Customer Issues, Telephone Skills, Telephone Triage, Time Management, Training/Teaching, Urgent Care, Vision Plan
Job Overview
The Nursing Coordinator/LPN supports quality, patient centered care, performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/support network. The Nursing Coordinator/LPN coordinates the management of the care through a well-defined care delivery system
Responsibilities
- Position requires strong communication skills and relationship building with referral sources
- Promote safe and effective patient and organizational environments and feeding equipment use
- Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
- Respond in a timely manner to questions, concerns or emergency situations from staff, patients, and referral sources.
- Interact with referral sources to facilitate communications, answer questions, and resolve problems. Answer and triage incoming calls, referring all clinical assessment and intervention to the Clinical Team.
- Responsible for ensuring patients receive outstanding service, education, and resolution regarding Enteral nutrition by promoting supplies and providing necessary education to gain/maintain optimal clinical outcomes. Contacts patients and caregivers for enteral formula and supply needs and maintains computer schedule for reorder dates. Coordinates delivery of enteral formula and supplies to patients.
- Provides patient and community education regarding all aspects of home infusion and enteral nutrition services provided. Coordinates initial delivery of enteral formula and supplies to patients.
- Schedule nursing visits for FHI nursing staff following established productivity standards, clinical expertise, and staffing availability. Coordinator is responsible to coordinate and maintain scheduling for patients and staff. Answer customer inquiries regarding the status of their visits, orders or supplies and providing excellent customer service.
Required Qualifications
- Completion of a certified LPN program
- 2 years recent experience in home care, long term care, clinic, urgent care or med-surg/acute care setting
- Licensed Practical Nurse in the State of Minnesota Upon Hire
- Basic Life Support (American Heart Assoc or Red Cross) Upon Hire
Preferred Qualifications
- Bachelor of Arts
- 2 years recent experience in home infusion therapy including direct patient care
- Previous customer service experience
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
F
Fairview Health Services Inc