Behavioral Health, CPR Certification, Case Management, Coaching, Communication Skills, Community Support, Crisis Intervention, Discharge Plans, Documentation, Driver's License, First Aid, Healthcare Providers, Home Care, Maintain Compliance, Management Strategy, Medications, Multitasking, Nursing, Nursing Home, Organizational Skills, Project Tracking, Psychiatry and Mental Health, Psychology, Quality of Life, Regulatory Compliance, Social Work, Team Player, Time Management, Treatment Plan, Willing to Travel
Help individuals with complex behavioral health and medical needs build stability, strengthen independence, and thrive through compassionate, community-based support.
Schedule: Monday - Friday 8:30am-4:30pm.
The Nursing Home Support Specialist partners with individuals living in Skilled Nursing Facilities (SNFs) and Intermediate Care Facilities (ICFs) who are navigating serious mental illness alongside significant medical needs. Using a rehabilitation and recovery-focused approach, this role provides assertive case management, care coordination, advocacy, and skill-building to help individuals achieve their personal wellness goals, reduce unnecessary hospitalizations, and enhance their quality of life. This position requires regular travel and transportation of clients using a personal vehicle.
This is a great opportunity for someone who is passionate about behavioral health, enjoys building meaningful relationships, and is committed to helping people access the resources, services, and support they need to live as independently and successfully as possible.
Key Responsibilities
- Build trusting relationships with individuals and provide person-centered, recovery-oriented case management and support.
- Complete assessments, develop individualized treatment plans, and monitor progress toward wellness and recovery goals.
- Coordinate behavioral health, psychiatric, medical, and community-based services to ensure continuity of care.
- Advocate for individuals and connect them with housing, social, educational, vocational, and recreational resources.
- Support medication education and adherence while monitoring for concerns or changes in functioning.
- Collaborate with nursing facility staff, healthcare providers, family members, guardians, and community partners to promote positive outcomes.
- Provide supportive counseling, crisis intervention, discharge planning, and ongoing follow-up during transitions of care.
- Coach individuals in daily living, coping, and independent living skills that support long-term success.
- Assist with staff consultation and behavior management strategies within nursing facility settings.
- Maintain timely documentation, required reporting, and compliance with organizational and regulatory standards.
Requirements, Skills, Knowledge and Expertise
- Bachelor’s degree in counseling, psychology, social work or related mental health field required
- A valid, unrestricted driver's license at the time of hire with the ability to obtain and maintain a class E MO driver's license by the end of 60-day introductory period required
- Must obtain and maintain current CPR and First Aid certification within 60 days of hire
- Must obtain and maintain certification in an approved crisis intervention methodology (CPI, MANDT, or CALM) within 60 days of hire
- Must obtain and maintain Medication Level I Aide
You'll be a great fit for this role if you:
- Are passionate about supporting individuals on their recovery and wellness journey using a strengths-based, person-centered approach.
- Build trust quickly and communicate effectively with individuals, families, healthcare providers, and interdisciplinary teams.
- Enjoy coordinating services and navigating community resources to remove barriers to care.
- Stay organized while managing multiple priorities, documentation requirements, and changing client needs.
- Remain calm, compassionate, and solution-focused in challenging or crisis situations.
- Value collaboration and believe the best outcomes are achieved through teamwork and strong partnerships.
- Are comfortable working independently in the community while maintaining a high level of professionalism and accountability.
- Have a genuine desire to inspire hope, promote wellness, and empower individuals to achieve their personal goals.
IND2