Nursing Operations Manager - Multisystem Progressive Care Unit / MSPCU

Department: DPH Multisystem PCU

Status: Full-Time, Days 

Shift: Monday - Friday, must be flexible to department needs 

Title: Nursing Operations Manager | Manager of Nursing | Nursing Manager | Inpatient Manager 

About the DPH Multisystem PCU

• The  Multisystem Progressive Care Unit is a 30-bed unit conveniently located adjacent to the ICU. 
• Specialized medication drips: Nicardipine, Insulin, Nitroglycerin, Heparin, etc.
• We cater to adult patients who are stable enough to leave the ICU but require continued observation and care. This includes individuals with potential life-threatening conditions, those recovering from post-cath procedures, patients needing advanced monitoring, specialized medication drips, and/or ventilator support

Position Summary

• Provides leadership & operational oversight for the 30-bed Multisystem PCU
• Accountable for the achievement of department
  and hospital goals in concert with other hospital and medical staff leadership
• Supported by a leadership structure that includes a Director of Nursing, Assistant Nurse Operations Manager, Department Secretary, and Clinical Assistant Nurse Managers

Essential Functions
Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort,
safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations.
Identifies, recruits, develops, and retains top talent.
Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity.
Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
Knows and practices sound business and operational excellence.
Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
Demonstrates initiative and situational leadership skills.
Ensures the customer experience is exceptional.
Serves as a liaison between team members and nursing administration.
Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional
organizations.
Facilitates and supports team member involvement in professional and organizational activities.
Holds self and others accountable to Orlando Health’s mission, vision, and values.
Demonstrates The Orlando Health Way: Assure, Engage, Unite.
Performs all other duties as assigned.
Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Education/Training

• Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required.
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in
  Business or health-related field preferred.

Licensure/Certification

• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Current Basic Life Support (BLS) certification.
• Current Advanced Cardiovascular Life Support (ACLS)
• Within 2 years of hire: National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) 

Experience 

• Two (2) years as a registered nurse in an acute care/hospital setting
• One (1) year leadership experience