Compensation Range: $17.99 to $23.99
Benefits: Medical, Dental, Life, Retirement, Paid Time Off
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Supervisory-Specific Performance Expectations, Duties, and Responsibilities:
• N/A
Position-Specific Performance Expectations, Duties, and Responsibilities:
• Greets patients and visitors.
• Facilitates communication within the unit and organization.
• Assists the healthcare team in accurately maintaining patient medical records.
• Assumes responsibility and accountability for facilitating, communicating, and collaborating with the team to meet
the physical and emotional needs of the patient.
• Assists physicians and nurses and/or performs technical procedures delegated within the scope of practice.
• Utilize critical treatment skills such as phlebotomy, wound irrigation and dressing, EKGs, and specimen collection.
• Nursing Services Technician will work through a competency list to include patient care tech skills, documentation,
and all treatments or procedures listed above upon orientation to the position.
• Observes and reports any changes in patient condition or behavior to the RN or physician.
• Assists with patient flow and keeps the department and patient rooms clean, stocked, and orderly.
• Performs clerical duties including admission orders, filling out appropriate forms, arranging for patient transfers, and
communicating with interdisciplinary teams.
• Politely answers the telephone and communicates information to the appropriate personnel or family.
• Directs calls to the appropriate person/department.
• Documents accurately and consciously the needs of the unit.
• Communicates clearly, honestly, appropriately, and promptly with patients, families, and care team members.
• Completes documentation with accuracy according to facility guidelines.
• Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision in a fast-paced environment.
• Respects the confidentiality of patient information and adheres to HIPAA and facility guidelines.
• Demonstrates caring attitudes and behaviors to develop therapeutic relationships.
• Demonstrates respect, equity, and empathy in actions and interactions with culturally diverse and vulnerable patients.
• Demonstrates knowledge of facility safety procedures.
• Performs other duties as assigned.
Organization-Specific Performance Expectations, Duties, and Responsibilities:
• Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a
positive, professional manner.
• Establishes and maintains effective verbal and written communication, fostering positive working relationships with
patients, staff, and vendors.
• Adheres to the MRH attire and dress code in accordance with organizational policies and procedures.
• Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and
responsibilities effectively.
• Completes all required annual education, training, in-services, and licensure/certification updates; actively participates
in departmental and organizational meetings or reviews meeting minutes as required.
• Maintains strict patient confidentiality at all times.
• Reports to work punctually and completes assigned duties within established timeframes.
• Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives.
• Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and
federal standards and policies.
• Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff.
QUALIFICATIONS
• Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license).
• Must be legally authorized to work in the United States.
• Must successfully pass a background check.
• Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
• Must complete an Employee Health meeting prior to starting employment.
EDUCATION, LICENSURE(S), AND CERTIFICATION(S)
Required Preferred
Certified Nursing Assistant (C.N.A.), Medical Assistant (MA), Emergency Medical Technician (EMT), or Licensed Practical Nurse (LPN) encumbered license.
Basic Life Support (BLS) certification
EXPERIENCE
Required Preferred
Clerical experience.
Clinical bedside experience