Tri-Valley, Inc. is seeking a caring, organized, and community-minded individual to coordinate the daily operations of our Meals on Wheels Nutrition Center in Franklin. This role plays a vital part in ensuring older adults receive nutritious meals and meaningful social connection through home-delivered services.
Position Summary:
The Nutrition Center Coordinator is responsible for managing the daily functions of the meal site, supervising volunteers and drivers, and ensuring compliance with food safety and program guidelines.
Key Responsibilities:
Manage daily meal site operations including taking reservations, ordering meals and supplies, and monitoring food waste.
Maintain accurate records and submit required reports in a timely manner.
Recruit, train, schedule, and recognize volunteers and paid drivers.
Oversee and perform the safety and cleanliness of the site and enforce proper food handling procedures.
Gather consumer feedback and coordinate the annual food satisfaction survey.
Follow protocol for wellness checks on Meals on Wheels consumers as necessary.
Communicate effectively with consumers, nutrition staff, supervisor, caterers, and host agency personnel to report issues such as delivery problems, food temperature concerns, or other incidents.
Ensure adequate coverage by maintaining a pool of trained substitutes and be willing to provide support at other sites when necessary.
Attend staff meetings and participate in ongoing training and supervision.
Represent Tri-Valley professionally while fostering positive relationships with consumers, staff, volunteers, and the host agency.
Perform other related duties as assigned.
Qualifications & Skills:
High school diploma or equivalent.
Strong organizational and time management skills.
Excellent communication skills (in-person, phone, and email).
Ability to coordinate volunteer schedules and assignments.
Comfort with basic math and recordkeeping.
Ability to handle confidential information appropriately.
Reliable and punctual with the flexibility to adapt in a fast-paced setting.
Willingness to learn delivery routes and train volunteers.
Problem-solving skills and a collaborative attitude.
Requirements:
Valid driver’s license, reliable vehicle, and proof of insurance.
Satisfactory motor vehicle driving record.
Ability to meet deadlines and maintain detailed records.
Regular and reliable attendance.
Physical & Work Environment Demands:
Frequent standing and walking.
Must be able to carry or push up to 40 lbs.
Occasional driving, including meal delivery to consumers.
Basic computer use required.
If you’re passionate about helping older adults live independently and with dignity, we encourage you to apply and make a difference in your community!
Numbers & Facts
Location
Franklin, MA
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer/Client Researchunmatched
Dietary Managementunmatched
Driver's Licenseunmatched
Food Deliveryunmatched
Food Safetyunmatched
High School Diplomaunmatched
Insuranceunmatched
Lift/Move 40 Poundsunmatched
Maintain Complianceunmatched
Maintenance - Poolunmatched
Mathematicsunmatched
Nutritionunmatched
Operationsunmatched
Order Suppliesunmatched
Organizational Skillsunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Safety Complianceunmatched
Service Deliveryunmatched
Team Playerunmatched
Time Managementunmatched
Transportation Routingunmatched
Vehicle Drivingunmatched
Volunteer Managementunmatched
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