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Skills
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Food Qualityunmatched
Food and Beverage Industryunmatched
Inventory Managementunmatched
Marketingunmatched
Operations Managementunmatched
Profit & Lossunmatched
Profit & Loss Managementunmatched
Promotional Programsunmatched
Regulationsunmatched
Restaurantunmatched
Revenue Growthunmatched
Safety/Work Safetyunmatched
Salesunmatched
Sanitationunmatched
Sportsunmatched
Staff Motivationunmatched
Team Playerunmatched
Training/Teachingunmatched
Description
DESCRIPTION:
Popular restaurant group with locations in NYC and FL is seeking an established General Manager to lead all aspects of their bustling, upscale casual, MSG-area location. The ideal candidate will create a positive work environment, a seamless operation and motivate the staff to deliver an excellent customer experience. The GM’s responsibilities include maintaining the restaurant's revenue, profitability and quality execution, as well as ensuring efficient restaurant operations with a focus on quality and guest satisfaction.
The GM is expected to lead by example and uplift their staff during busy moments in a fast-paced environment. Ultimately, you will ensure the restaurant runs smoothly and customers have pleasant dining experiences. Must have flexible availability and be authorized to work in the US.
Responsibilities include but are not limited to:
Customer interaction, guest experience and overall customer service.
Oversee, guide and lead FOH staff including scheduling, development, and training.
Food & beverage quality and safety.
Ensure that each shift is run in a smooth manner as well as having the ability to handle any unexpected problems or emergencies that may arise.
Conduct daily pre-shift meetings and staff meetings (including one-on-one meetings).
Monitor and control the maintenance and sanitation of the restaurant facility and equipment to protect the business, comply with regulations and ensure quality service.
Ability to be on your feet during the entire shift, interacting with guests, kitchen, bar and table touching all areas.
P&L management; focusing on labor cost, controllable costs and increasing revenue.
Working with the management team to develop, create and implement new promotions, daily programs and marketing ideas to drive top line sales.
REQUIREMENTS:
Minimum 2+ years as a General Manager in a full service restaurant
Revenue threshold of $5-8mm
Track record of success in previous positions demonstrating upward career trajectory
Strong communication skills
Guest focused and customer service oriented
Financial skills with P&L and inventory management expertise
Must be dependable, reliable and motivated with an outgoing personality and the ability to develop relationships and assist in leading others
Able to work 10 hours per day, 5x a week
BENEFITS:
Base salary ($100K+)
Medical, Dental, Vision benefit options
Potential Bonus
Room for growth
Dining benefits across all locations
PTO
EOE - We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status