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NYL_Service Experience - Customer & Field Experience_Siebel Solution lead_D1_US

eTeam Inc.

New York, NY

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JOB DETAILS
SALARY
$69–$74 Per Hour
SKILLS
Analysis Skills, Best Practices, Code Reviews, Communication Skills, Computer Science, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Modeling Tools, Debugging Skills, Enterprise Application Integration (EAI), Information Technology & Information Systems, Performance Tuning/Optimization, Problem Solving Skills, Requirements Management, Resolve Customer Issues, Siebel, Software Configuration Management, Software Patches, Technical Support, Technical Writing, Testing, User Interface Design, User Interface/Experience (UI/UX), Web Services
LOCATION
New York, NY
POSTED
22 days ago
Role Name: NYL_Service Experience - Customer & Field Experience_Siebel Solution lead_D1_US
Location: New York / Hybrid

JOB DESCRIPTION:
Siebel Solution Lead JD:

• Design, develop, customize, and implement Siebel CRM solutions based on business requirements.
• Perform Siebel application configuration, including workflows, business rules, UI customization, and integration with external systems.
• Conduct code reviews, testing, debugging, and troubleshooting of Siebel configurations and customizations.
• Manage and administer Siebel environments, including installation, upgrades, patches, and performance tuning.
• Collaborate with business users, analysts, and other IT team members to gather requirements and propose technical solutions.
• Provide technical support and guidance to end-users, resolving issues related to Siebel applications.
• Develop and maintain technical documentation, including system specifications, user guides, and training materials.
• Stay updated with Siebel CRM updates, patches, and new features, and recommend best practices for implementation.
• Hands-on experience of Java/Oracle is a must

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent work experience.
• Proven experience as a Siebel Developer/Administrator, with at least 5 years of hands-on experience in Siebel CRM development and administration.
• Strong understanding of Siebel architecture, data model, configuration tools (Siebel Tools), and web services integration.
• Proficiency in Siebel eScript, Siebel Workflow, Siebel Configuration, and EAI (Enterprise Application Integration) components.
• Experience with Siebel Open UI and responsive design concepts is desirable.
• Ability to perform Siebel environment installations, upgrades, and migrations.
• Excellent analytical, problem-solving, and communication skills, with a customer-focused approach.
• Ability to work effectively both independently and as part of a team, in a fast-paced environment.

About the Company

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eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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