Opportunity Details Full Time NYS IES PRD-20250723-434 Level 3 Specialist (Lead Change Management Specialist) Albany, NY (Hybrid) Outcomes. Delivered.Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.For example, our technology:Facilitates access to nutritious food for children of mothers participating in the WIC programSupports first responders in reducing opioid overdoses within their communitiesEmpowers colleges and universities to identify and thwart financial aid fraudEquips teachers with valuable insights to identify students requiring additional supportEnhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayersWith a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy. We're more than a technology company -- we're an outcomes company.We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. Voyatek is seeking applicants to occupy the position of Level 3 Specialist within our teamNYS Integrated Eligibility Systems located in Albany, NY. This position is a 18 month contract, hybrid (up to 50%) and some travel may be required. The mission of the Integrated Eligibility System (IES) is to enhance the well-being of New Yorkers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships. IES will provide eligibility, enrollment, case management, and payment functionality for Health and Human Service programs currently served by the Welfare Management System, Benefits Issuance Control System and other State systems. IES will build on the successful opening of the New York State of Health (NYSoH) by leveraging assets created for the health benefit exchange to modernize the eligibility system for health and human service programs.Key Responsibilities:(1) The OCM Specialist will be a key contributor to the Organizational Change Management workstream that is a part of the overall Integrated Eligibility System (IES) program. (2) The specialist will assist with creation, review, and revision of engagement and business readiness tools, assessments, and plans for the Pilot and Statewide Engagements Models described in the IES OCM Framework. (3) The specialist will lead a network of stakeholders (social services districts and/or state agencies) to conduct engagement activities and readiness assessments of impacts to the policies, procedures, systems, and delivery of services that support SNAP, HEAP, Public Assistance, Medicaid, Child Support, Child Care, and/or Child Welfare programs. (4) Travel may be required up to 20% - overnights will be limited, mostly day trips to any of the 58 Social Service Districts within NYS, travel by car or train. The consultant is expected to travel during this engagement. Travel may range from 10-25% of the consultant's time depending on the consultant's work assignments. Travel will occur throughout New York State and may involve overnight stays depending on the location and the work required; length and mode of travel will vary depending on the work assignment.Qualifications:Level III- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a SpecialistMinimum of two (2) projects as a specialist implementing change (managing stakeholder networks, leading engagement, conducting readiness, creation/delivery of tools and plans) in a Health and Human Services eligibility system within one of the domains of SNAP, HEAP, Public Assistance, Medicaid, Child Support, Child Care, and/or Child Welfare. Preferred Qualifications:At least five (5) years of experience in the human service domain determining eligibility, conducting enrollment and case management of SNAP, HEAP, Public Assistance, Medicaid, Child Support, Child Care, and/or Child Welfare programs.More than three (3) years working directly for a social services district or state agency in New York State in a supervisory or mentorship position while demonstrating the innovation, flexibility, critical thinking exhibited by a change champion. Experience working on at least two large, complex State projects (e.g. technical, policy, operational, business process) in the human service domain in a role involving OCM, training, or support during pilot and statewide deployments.Experience leading teams executing project assignments, activities, and tasks managing resources and timelines on complex project.Experience developing, presenting, and facilitating communications and presentations to various stakeholder groups. The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $85.00 - $90.00.At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status. Flexible Work Schedules Health, Dental, and Vision Insurance Medical, Limited, & Dependent Flexible Spending Accounts (FSA)Health Savings Account (HSA) with Employer ContributionsCompany-Paid and Voluntary Life InsuranceLong and Short-Term Disability InsuranceAccident, Critical Illness, & Hospital Indemnity Insurance401(k) Retirement Plan with Company Match and Immediate VestingWellhub Fitness and Wellness PlatformPet InsuranceTraining OpportunitiesEmployee Referral Bonus ProgramWe are committed to fostering a workplace that supports both your personal and professional aspirations. As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements.If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/ placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjY0ODUxLjEwNDE3QGFzcmFuYWx5dGljc2NvbXAuYXBsaXRyYWsuY29t
Minimum Salary: 85.00
Maximum Salary: 90.00
Salary Unit: Hourly