The O&M Performance Coordinator is responsible for monitoring multiple portal platforms — including PowerTrack, SolarEdge, and SMA — to identify faults that trigger production loss across Motive Energy's O&M customer portfolio. This role initiates customer-facing quotes for system issues, schedules technicians once quotes are approved, and works closely with field technicians to request RMAs and troubleshoot remotely. The ideal candidate brings strong commercial & industrial solar background, advanced fluency across multiple monitoring platforms, and an interest in applying AI tools to make monitoring and client communication faster and more consistent.
Numbers & Facts
Location
Tustin, CA
Skills
Artificial Intelligence (AI)unmatched
Customer Relationsunmatched
Identify Issuesunmatched
Multiplatform/Cross-Platformunmatched
On Site Supportunmatched
Organizational Skillsunmatched
Web Site Monitoringunmatched
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