Analysis Skills, BGP, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Change Management, Cisco ASA (Adaptive Security Appliance), Cisco Network Systems, Communication Skills, Computer Security, Corrective Action, Customer Support/Service, Documentation, Establish Priorities, Firewall Administration, Firewalls, Government, Hardware Administration, Hybrid Cloud, Identify Issues, Incident Response, Information Technology & Information Systems, Information/Data Security (InfoSec), Intrusion Detection Systems, Intrusion Prevention Systems, Leadership, Local Area Network (LAN), MPLS (Multi-Protocol Label Switching), Microsoft Windows Azure, Multitasking, Network Access Control (NAC), Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Connectivity, Network Design, Network Integration, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Routing, Network Security, Network Support, Network Switching, Operational Communications, Operational Support, Operations Management, Operations Planning, Operations Processes, Presentation/Verbal Skills, QoS (Quality of Service), Remote Access, Risk Management, Root Cause Analysis, Routing Protocols, Security Information and Event Management (SIEM), Service Delivery, Software Administration, Systems Administration/Management, Team Player, Telecommunications, U.S. National Institute of Standards and Technology (NIST), Utilization Management, VPN (Virtual Private Network), Wide Area Network (WAN), Wireless Communications, Writing Skills