OAG - System Administrator 3 - 2 Openings

Virginia Information Technology Agency
Title/Role: OAG - System Administrator 3 - 2 Openings (802021)
Req. Status: Open
No. of Openings: 2
Start Date: 06/01/2026
End Date: 12/04/2026
Max Submittals by Vendor: 1
Worksite Address: 202 North 9th Street Richmond, VA 23219

Priority: Urgent
Agency Interview Type: In Person Only
Work Arrangement: Onsite

Engagement Type: Contract

Short Description:
Vendors can submit 1 candidate per opening for a total of 2 submittals on this req
Local Candidates strongly preferred
Max Vendor Rate 54.12

Complete Description:
The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.

The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.

Key Responsibilities

Infrastructure Administration
Administer Windows Server environments (on-premises and cloud)
Manage Active Directory, Group Policy, DNS, and DHCP
Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
Maintain system performance, availability, and configuration

Patch Management & Vulnerability Remediation
Execute structured patching for servers and core systems
Coordinate with leadership on scheduling and system impact
Support vulnerability remediation aligned to security priorities
Validate patches prior to deployment
Track patch compliance and status

Security & Compliance Support
Implement security controls defined by the Information Security Office
Support identity and access management practices, including MFA
Assist with system hardening, logging, and monitoring integrations
Provide support for audits and compliance activities

Monitoring & Incident Response
Monitor systems and respond to alerts and operational issues
Provide Tier 2/3 support for infrastructure incidents
Participate in incident response and escalation processes
Contribute to root cause analysis and service improvements

Backup & Disaster Recovery
Administer backup and recovery solutions
Perform and validate backup and restore testing
Support recovery objectives (RTO/RPO)

Change Management & Operations
Follow defined change management processes
Execute infrastructure changes in a controlled manner
Participate in CAB or similar governance processes

Cross-Team Collaboration
Partner with Network Engineering on infrastructure dependencies
Coordinate with End User Services on user-impacting changes
Support Application/Data teams on system integrations
Communicate system status, risks, and issues to leadership

Required Qualifications
Experience administering Windows Server environments
Strong knowledge of Active Directory and Group Policy
Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
Experience with patch management and system maintenance
Familiarity with backup and recovery solutions
Basic understanding of networking concepts

Preferred Qualifications
Experience in government or regulated environments
Experience with hybrid infrastructure (on-premises and Azure)
Familiarity with NIST or similar frameworks
Experience with virtualization (VMware or Hyper-V)
Exposure to monitoring, SIEM, or endpoint management tools

Knowledge, Skills, and Abilities
Strong troubleshooting and problem-solving skills
Ability to manage multiple operational tasks and priorities
Effective communication and teamwork across technical groups
Ability to follow structured processes and governance standards
Focus on system reliability, security, and continuous improvement

Working Conditions
Office-based environment
Occasional after-hours support for maintenance or incidents
Limited travel between office locations may be required

Additional Information
This role supports core Infrastructure & Operations functions and contributes to the agency's ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.

Skill Required / Desired Amount of Experience
Windows Server administration Required 5 Years
Active Directory administration Required 5 Years
Group Policy management Required 3 Years
DNS and DHCP administration Required 3 Years
Microsoft 365 administration Required 3 Years
Entra ID (Azure AD) administration Required 2 Years
Server patch management Required 3 Years
System monitoring and alert response Required 3 Years
Backup and recovery administration Required 3 Years
Virtualization (VMware and/or Hyper-V) Required 3 Years
File and print services Required 2 Years
PowerShell scripting Required 2 Years
Operating system troubleshooting Required 5 Years
Change management participation Required 2 Years
Incident response support Required 2 Years
Root cause analysis participation Required 2 Years
Documentation maintenance Required 2 Years
Maintenance window execution Required 2 Years
Ticket/work management systems Required 3 Years
MFA administration/support Required 2 Years
System hardening practices Required 2 Years
Vulnerability remediation execution Required 2 Years
Access control management Required 2 Years
Security policy adherence Required 2 Years
NIST/security framework exposure Required 2 Years
Communication and collaboration Required 3 Years
Operational prioritization Required 3 Years
Structured/process-oriented work Required 3 Years
Working in team-based IT operations Required 3 Years
Azure infrastructure administration Desired 2 Years
Hybrid cloud environments Desired 2 Years
Intune/endpoint management Desired 1 Years
Identity federation/SSO Desired 1 Years
Conditional Access policies Desired 1 Years
SIEM/EDR exposure Desired 1 Years
Advanced PowerShell scripting Desired 1 Years
Infrastructure automation Desired 1 Years
Government IT experience Desired 2 Years
Regulated environment experience Desired 2 Years