Access Control, Administrative Skills, Change Management, Cloud Computing, Communication Skills, Computer Security, Continuous Improvement, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Recovery, File and Print Sharing, Government, Identify Issues, Identity Data Management, Incident Response, Information Technology & Information Systems, Information/Data Security (InfoSec), Leadership, Maintain Compliance, Microsoft Active Directory, Microsoft Exchange Server, Microsoft Hyper-V, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows Server, Microsoft Windows System Administration, Multitasking, Network Architecture/Engineering, Operations Management, Operations Processes, Problem Solving Skills, Registered Training Organisation (RTO), Risk Management, Root Cause Analysis, Security Information and Event Management (SIEM), Software Administration, Software Patches, System Integration (SI), Systems Administration/Management, Systems Maintenance, Systems Reliability, Team Player, Technical Support, U.S. National Institute of Standards and Technology (NIST), VMWare, Virtualization